Data Products & Strategy Lead

CenterWell Primary Care$126K — $173K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in experience strategy, service design, process improvement, or automation roles.
  • Proficient in process mapping methods such as journey maps, swimlanes, and value stream mapping.
  • Knowledge of automation technologies, including RPA and workflow orchestration, with an exposure to AI/ML applications.
  • Familiarity with healthcare workflows, specifically in Home Health, Primary Care, or Pharmacy.
  • Experience managing sprint and Program Increment (PI) planning.

Responsibilities

  • Drive enterprise value by identifying and implementing automation opportunities.
  • Analyze data to uncover workflow inefficiencies and design AI-enabled solutions.
  • Create and refine leading indicators to measure and guide success at CenterWell.
  • Collaborate with cross-functional teams to develop automation use cases from concept to validation.
  • Promote user-centered design principles in solution development.
  • Encourage the reuse of scalable automation capabilities across CenterWell segments.

Benefits

  • Medical, dental, and vision benefits for employees and their families.
  • 401(k) retirement savings plan with potential employer match.
  • Generous time off, including paid time off and holidays.
  • Paid parental and caregiver leave options.
  • Short-term and long-term disability insurance included.
  • Life insurance coverage available.
Full Job Description
The Data Product & Strategy Lead drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy. You will partner with others to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, use, and clinical/operational outcomes. Through data analysis and process mapping, you will define leading indicators to measure important CenterWell successes and guide continuous improvement. You will promote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environment. You will report to the Principal Data Scientist. You will focus on working directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable value. You will apply data analysis, journey mapping, MDM and data process mapping to identify patient data, measure opportunity size, and define clear leading indicators of success. You will guide development of automation uses cases from concept through validation, partnering with product, engineering, clinical, compliance, IT, and operational teams. You will ensure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities based on performance insights and evolving priorities. Required Qualifications: Experience: 5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunities. Process & Analytical Expertise: Experience in process mapping (e.g., journey maps, swimlanes, value stream mapping) and using data to identify inefficiencies, measure opportunities, and define leading indicators. Automation & AI Exposure: Working knowledge of automation technologies (e.g., RPA, workflow orchestration, agentic automation) and familiarity with AI/ML or generative AI applications in enterprise settings. Healthcare Knowledge: Understanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or Pharmacy. Sprint Planning: Experience managing sprint planning and Program Increment (PI) planning, including backlog prioritization, agreement, dependency tracking, and delivery readiness. Collaboration: Ability to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutions. Human-Centered Design Mindset: Ability to translate user needs and challenges into scalable, experience-driven solutions. Communication & Influence: Strong storytelling and stakeholder management skills, with the ability to align diverse teams around opportunities and outcomes. Use your skills to make an impact Preferred Qualifications: Bachelor's degree preferred. #LI-CM1 Work at Home Requirements To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 08-25-2026

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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