Job Type
Full-time
Description
San Diego Youth Services JOB ANNOUNCEMENT Data Manager San Diego Youth Services seeks a Data Manager in the Quality Management program to be based in San Diego. This is a full-time & exempt position reporting to the Chief Program Officer.
CONTEXT OF THE POSITION:
The Data Manager is responsible for overseeing the collection, quality, integrity, analysis, and reporting of program data across multiple electronic health records (EHRs), databases, and reporting platforms. This position plays a critical role in monitoring program performance and outcomes by developing reports, dashboards, and data analyses that support operational excellence, quality improvement, contract compliance, and informed decision-making. The Data Manager ensures the accuracy, consistency, security, and integrity of organizational data while collaborating with program leadership to identify trends, measure outcomes, address data quality issues, and improve reporting processes. The position serves as a subject matter expert for SDYS' data systems, providing technical support, user training, and guidance to staff on data entry standards, reporting requirements, and best practices. Additionally, the Data Manager works closely with program, quality improvement, and leadership teams to ensure timely reporting to funders and stakeholders and to support the organization's data-driven approach to improving services and outcomes.
ESSENTIAL FUNCTIONS:
- Manage and oversee data collection, validation, integrity, and quality across multiple electronic health records (EHRs), databases, and reporting platforms to ensure accurate and reliable program data.
- Develop, monitor, and distribute routine and ad hoc reports, dashboards, and performance metrics that support program operations, contract compliance, quality improvement, and organizational decision-making.
- Monitor program outcomes and key performance indicators (KPIs), identify trends, data gaps, and areas for improvement, and collaborate with program leadership to develop data-informed solutions.
- Ensure timely, accurate, and complete data entry by establishing data quality standards, conducting routine audits, and working with program staff to resolve discrepancies.
- Collaborate with program leadership, Quality Improvement, and Information Technology teams to improve data collection processes, reporting capabilities, and system functionality.
- Develop, maintain, and update data dictionaries, reporting procedures, user guides, and training materials.
- Provide training and ongoing technical assistance to staff on electronic health records, data entry standards, reporting requirements, and best practices.
- Ensure compliance with HIPAA, contractual reporting requirements, organizational policies, and applicable federal, state, and local regulations governing data privacy and security.
- Support funder reporting, audits, accreditation activities, and quality improvement initiatives by preparing accurate and timely data analysis and documentation.
- Evaluate opportunities to improve reporting efficiency through automation, dashboards, and enhanced data visualization tools.
- Maintain current knowledge of enhancements, updates, and best practices related to the organization's electronic health records, reporting platforms, and business intelligence tools.
- Perform other duties as assigned.
SDYS EXPECTATIONS:
- Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality.
- Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance with agency and center policies, and applicable regulations and laws including HIPAA.
- Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable.
- Effectively communicate with people from diverse backgrounds and experiences.
- Receive and give supportive feedback to foster equity and inclusion in working relationships.
- Recognize, nurture, and learn from strengths in co-workers.
- Maintain warm, welcoming and safe work environments.
- Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office.
REQUIREMENTS AND QUALIFICATIONS:
- BA/BS statistical degree preferred.
- Experience with various EHRs, Homeless Management Information System and/or data maintenance, scrubbing, reporting software is preferred.
- An affinity with working with databases is required.
- Ability to work unsupervised taking responsibility for own actions.
- The Candidate must work precisely according to procedures, rules and regulation with the ability to recognize recurring issues, analyze their causes and reach a solution.
- Excellent verbal and written communication skills required.
Must also have:
- Extreme attention to detail, Strong Internet skills.
- Experience with Microsoft Office, especially Excel.
- Experience with database management and report generation.
- Ability to manage multiple priorities and tasks.
- Strong verbal, interpersonal, and written communication skills.
- Be detail-oriented.
- Ability to work independently and manage time effectively.
PHYSICAL REQUIREMENTS:
Ability to sit/stand at a desk for extended periods of time.
SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities.
Salary Range: $75,600 - $89,200
To apply, please send resume and cover letter through job posting on SDYS website.
SDYS offers a comprehensive benefits package to full time employees that includes generous PTO, personal holidays, health, vision, dental, life insurance, parental leave and a 403(b)-retirement plan with matching contribution. SDYS is a Public Service Loan Forgiveness (PSLF) employer.
Salary Description
$75,600 - $89,200
