Amazon

Data Center Technical Infrastructure Program Manager, Critical Project Implementation Team

Amazon$127K — $171K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in technical infrastructure management
  • 3+ years proficiency in SQL for data extraction and manipulation
  • Experience with data visualization tools like Tableau or Quicksight
  • Expertise in ETL management and data pipeline engineering
  • Proven capability in independently delivering end-to-end projects

Responsibilities

  • Design, develop, and maintain business intelligence solutions for actionable insights
  • Collaborate with customers to gather requirements and translate them into data solutions
  • Identify gaps in workflows and advocate for process improvements
  • Build and manage ETL/ELT pipelines within the AWS ecosystem
  • Oversee production operations for data delivery and infrastructure scalability
  • Uphold data governance and security standards for sensitive operational data
  • Share ownership of analytics solutions with a peer and ensure continuity in capabilities

Benefits

  • Comprehensive health insurance plans including medical, dental, and vision
  • 401(k) matching to plan for future financial security
  • Paid time off to encourage work-life balance
  • Parental leave policies to support family growth
  • Additional support for adoption and surrogacy expenses
Full Job Description
Critical Projects Implementation (CPI) delivers retrofit and infrastructure projects across Amazon's operational data centers. Our data analytics function turns complex construction and project-controls data into the insights CPI and CPT leadership rely on to make timely, high-stakes decisions. Today that function runs on a single engineer supporting a growing portfolio of dashboards, data-quality checks, and reporting pipelines - a concentration of knowledge and workload that has outpaced one person.

This role adds a second Business Intelligence Engineer to the team. The engineer will partner with our existing analytics owner to share ownership of CPI's reporting platform, build resilience into critical pipelines, and extend our capacity to serve CPT programs, MBR inputs, and regional-management reporting audiences. It is equal parts data engineering and customer partnership: you will build the pipelines and dashboards, and you will sit with the customers who depend on them to make sure the solution actually answers the question behind the request.

Key job responsibilities

Design, develop, and maintain BI solutions that turn complex construction and project-controls data into actionable insights for senior leadership, CPT program teams, and Regional Managers.

Partner directly with customers to gather requirements, challenge assumptions, and translate business needs into scalable data models, dashboards, and reports. Bring genuine curiosity to every engagement to uncover what customers need, not just what they ask for.

Drive process-improvement initiatives by identifying gaps in existing workflows and advocating for best data practices, working collaboratively with customers to refine and evolve processes until the solution truly delivers.

Build and maintain ETL/ELT pipelines within the AWS ecosystem for extraction, transformation, and loading of data across a variety of sources.

Oversee production operations including data-delivery optimization, infrastructure scalability, code deployments, and release management.

Apply and uphold data-governance and security standards, ensuring appropriate access controls and secure handling of sensitive operational data.

Work as a peer to CPI's existing analytics engineer - sharing ownership of critical pipelines and dashboards, reviewing each other's work, and building redundancy so no reporting capability depends on a single person.

Establish and evangelize best practices for data integration, documentation, and solution design across engineering and business teams.

BASIC QUALIFICATIONS

- 3+ years of technical infrastructure management experience

- 3+ years of using SQL to extract and manipulate data experience

- Experience with data visualization using Tableau, Quicksight, or similar tools

- Experience in ETL management/data pipeline

- Experience working on and delivering end to end projects independently

PREFERRED QUALIFICATIONS

- Experience directly related to the design or construction of data centers or critical infrastructure or large-scale mechanical and electrical plants

- track record of going beyond the ask - identifying process gaps or data opportunities that were not part of the original scope and driving them to resolution.

- Experience building and operating highly available data pipelines using AWS technologies including Redshift, S3, Glue, Lambda, DynamoDB, and IAM.

- Experience in a customer-facing role where requirements were ambiguous or incomplete, with a track record of driving clarity through structured discovery and constructive challenge.

- Experience with large-scale, complex datasets in a business environment, including data mining and warehouse design.

- Familiarity with data governance, access controls, and secure handling of sensitive operational data.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually

About Amazon

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Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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