JP Morgan Chase & Co.

Data Analytics Transformation Product Portfolio Operations Manager Vice President

JP Morgan Chase & Co. • $120K — $150K *
Columbus, OH 43240In-Person
Enterprise Technology
5 - 7 years of experience
5 days ago
Job Overview by Ladders

Qualifications

  • 5+ years of experience in program management or performance optimization
  • Experience managing operational effectiveness initiatives
  • Familiarity with product development life cycle and agile methodologies
  • Proven leadership in change management and technology adoption
  • Skill in designing and managing training programs
  • Experience in supporting users through technology transitions
  • Strong organizational skills, capable of managing multiple initiatives
  • Experience leading large-scale change management initiatives focused on technology adoption

Responsibilities

  • Coordinate reporting and communication plans for portfolio management and change initiatives
  • Support training and continuous improvement practices to enhance operational efficiency
  • Drive product-line framework modifications to align with cross-product priorities
  • Implement a product-level collection strategy addressing controls and resource needs
  • Develop and execute strategies for adopting AI technologies across teams
  • Design and manage a persona-based training program to uplift user skills
  • Create and deliver training content and measure effectiveness for continuous learning
  • Advocate for end users in the transformation journey, ensuring their needs are addressed

Benefits

  • Dynamic work environment promoting adaptability and growth
  • Opportunity to lead innovative change management initiatives
  • Involvement in cutting-edge AI technologies and analytics tools
  • Collaboration with diverse teams and stakeholders
  • Focus on continuous learning and skill development through tailored training programs
Full Job Description
JOB DESCRIPTION
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. Leading artificial intelligence upskilling and transformation for data and analytics to boost productivity.
As a Product Portfolio Operations Manager in Data and Analytics, you will lead client success and change management initiatives to ensure the effective adoption of new AI technologies across analytics teams. You will be responsible for developing and executing comprehensive change management strategies, fostering a culture of continuous learning, and ensuring teams adapt to new ways of working. Central to your role will be the design, implementation, and management of a persona-based training program that uplifts skillsets and maximizes the value of AI-driven tools.
 
 
Job responsibilities
  • Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
  • Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
  • Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
  • Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
  • Develop and execute change management strategies to drive successful adoption of AI technologies and new analytics tools across diverse teams.
  • In partnership with HR and D&A leaders, Design, implement, and manage a persona-based training program tailored to the unique needs and skill levels of different user groups. Partner with analytics teams, business leaders, and technology partners to understand challenges, gather feedback, and address barriers to adoption.
  • Create and deliver engaging training content, workshops, and resources that promote continuous learning and skill development. Monitor and measure adoption rates, training effectiveness, and user satisfaction, using data-driven insights to refine programs and approaches.
  • Serve as a trusted advisor and advocate for end users, ensuring their voices are heard and their needs are addressed throughout the transformation journey.
  • Lead communication efforts to articulate the value of new tools and processes, building excitement and buy-in across the organization.
 
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in program management or performance optimization
  • Proven ability to manage and implement operational effectiveness initiatives
  • Proven ability to operate within the product development life cycle and agile methodologies 
  • Proven track record in leading change management initiatives and driving technology adoption in large, complex organizations.
  • Demonstrated ability to design, implement, and manage effective training programs
  • Deep experience in supporting end users through technology transitions, collecting and acting on feedback, and ensuring sustained adoption and value realization.
  • Experience collaborating with a wide range of stakeholders, including analysts, business leaders, and technology teams. Ability to assess adoption challenges, analyze feedback, and develop targeted solutions to drive success.
  • Strong organizational skills with experience managing multiple initiatives simultaneously and delivering results on time.  Understanding of data analytics platforms, AI-driven solutions, and the challenges associated with their adoption.
  • Significant experience leading large-scale change management and client success initiatives, with a focus on technology adoption and user enablement.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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