TeleTech

Data Analyst, Senior

TeleTech$77K — $176K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in data analysis, data engineering, or data science
  • 3+ years of experience designing and developing data applications for enterprise reporting
  • Proficiency in data modeling and visualization using tools like Tableau or Power BI
  • Strong skills in Microsoft Office Suite, particularly Excel and Access
  • Experience in writing queries for data extraction and analysis
  • Knowledge of programming languages such as Python, Java, or C++
  • Possession of TS/SCI clearance
  • Bachelor's degree in Computer Science, Data Science, or Mathematics

Responsibilities

  • Collect, clean, transform, and analyze large data sets from multiple sources
  • Develop and maintain dashboards and visualizations using BI tools
  • Gather reporting requirements and design user-friendly reports
  • Write SQL queries to extract and analyze data
  • Generate and support recurring and ad hoc reports
  • Conduct data quality checks to ensure reporting accuracy
  • Collaborate with IT teams to resolve data access issues

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Data Analyst, Senior

The Opportunity:

As a client-facing data analyst on our team, you’ll work closely with your clients to understand their questions and needs and then dig into their data-rich environments to find the pieces of their information puzzle. Not only will you provide a deep understanding of their data, but you’ll also advise your client on what the information means and how it can be used to make an impact on optimizing government technologies.

As a data analyst on our team, you’ll be responsible for analyzing structured and unstructured data to support decision-making across our client’s organization. This role involves working with data sets from various sources to develop reports, dashboards, and visualizations that help leadership and operational teams gain actionable insights. The analyst will collaborate with database administrators, system engineers, and mission stakeholders to deliver high-quality, data-driven visualization solutions in support of SOCOM’s mission.

What You'll Work On:

  • Collect, clean, transform, and analyze large data sets from multiple sources to identify trends and support decision-making.

  • Develop and maintain dashboards and visualizations using tools such as Tableau, Power BI, or other BI platforms.

  • Work closely with stakeholders to gather reporting requirements and design user-friendly reports and data visualizations.

  • Write queries and scripts in SQL to extract, manipulate, and analyze data from enterprise databases.

  • Write queries and scripts in Microsoft Excel to extract, manipulate, and analyze data from legacy sources.

  • Support the generation of recurring and ad hoc reports for operational and leadership teams.

  • Contribute to the design and implementation of data models and workflows that enhance reporting efficiency.

  • Conduct data quality checks to ensure accuracy and consistency of reporting outputs.

  • Document data sources, processes, and report specifications for continuity and audit readiness.

  • Collaborate with IT teams and database administrators to troubleshoot data access and integration issues.

  • Provide analytical support for strategic initiatives, operational planning, and mission readiness assessments.

  • Ensure compliance with client data governance, classification, and cybersecurity standards.

  • Present findings and recommendations in a clear, concise manner to both technical and non-technical audiences.

Work with us to help drive large-scale business and process decisions through data insights.

Join us. The world can’t wait.

You Have:

  • 8+ years of experience in data analysis, data engineering, or data science

  • 3+ years of experience designing, developing, operationalizing, and maintaining data applications for reporting and analytics at enterprise scale

  • Experiencein data modeling, transformation, and visualization using data visualization tools such as Tableau, Qlik, or Power BI

  • Experience in Microsoft Office Suite, including Excel and Access

  • Experience writing queries for data extraction and analysis

  • Knowledge of object-oriented programming language, such as Python, Java, or C++

  • TS/SCI clearance

  • Bachelor's degree in CS, Data Science, or Mathematics

Nice If You Have:

  • Experience with distributed data and computing tools, including Spark, Databricks, Hadoop, Hive, AWS EMR, or Kafka

  • Experience with Palantir Maven Smart System

  • Experience with Microsoft SharePoint integration for data visualization or workflow automation

  • Experience with Agile engineering practices

  • Experience working within a Combatant Command or DoD organization

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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