TeleTech

Cyber Defense Incident Responder

TeleTech$86K — $198K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in cybersecurity or SOC environments for federal agencies
  • 1+ years of experience in reporting and executive briefings
  • Proficient in multi-stakeholder coordination
  • Must have Top Secret clearance
  • A Bachelor's degree is required

Responsibilities

  • Respond to and resolve cybersecurity incidents
  • Monitor systems and networks for business continuity
  • Generate detailed reports on findings and operational status
  • Perform security scans to identify vulnerabilities
  • Utilize threat intelligence to assess affected systems
  • Analyze risks, vulnerabilities, and malware
  • Manage and configure security monitoring tools

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Cyber Defense Incident Responder
The Opportunity:

Respond to and resolve cybersecurity incidents and proactively prevent reoccurrence of these incidents. Monitor the operation of systems and networks to ensure business continuity. Review the latest alerts to determine relevancy and urgency and generate detailed reports, including findings and operational status. Perform scans to identify security vulnerabilities and potential risks and take effective measures to prevent and reduce cybersecurity incidents. Leverage emerging threat intelligence to identify affected systems and scope of the attack. Analyze and identify potential risks, vulnerabilities, and malware. Manage and configure security monitoring tools and determine and direct remediation and recovery efforts.

You Have:
  • 4+ years of experience supporting federal agencies, including in cybersecurity or SOC environments
  • 1+ years of experience preparing and delivering weekly, monthly, or quarterly program reports and executive briefings
  • Ability to coordinate across multiple stakeholders, including government leads, vendors, and technical teams
  • Top Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience in program or project management supporting IT or cybersecurity programs with multiple task orders or complex workstreams
  • Experience contributing to CIO-level briefings or executive dashboards
  • Experience tracking operational metrics, incident statistics, and performance trends
  • Experience with project management and reporting tools such as MS Project, Excel, PowerPoint, or Confluence
  • Knowledge of SOC operations, including incident response, threat monitoring, and security analytics
  • Knowledge of risk management practices, including maintaining risk registers and mitigation strategies
  • Ability to work in a fast-paced, deadline-driven environment with minimal oversight
  • Possession of excellent written and verbal communication skills, including for writing reports and facilitating meetings


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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