TeleTech

Cyber Content Development Trainer

TeleTech$52K — $108K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience with offensive cyber operations
  • Proficient in Microsoft Office, Adobe, and SharePoint
  • Strong knowledge of cybersecurity doctrines and policies
  • Experience in recommending solutions for identified risks
  • TS/SCI security clearance
  • HS diploma or GED

Responsibilities

  • Develop and deliver engaging training programs for cyberspace operators
  • Create training scenarios for live and recorded instruction
  • Utilize instructional design models to ensure effective learning outcomes
  • Implement various media and technology for enhanced learning engagement
  • Collaborate with teams to address mission-critical training challenges
  • Ensure diverse learning styles are accommodated
  • Manage training materials and resources effectively

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development support
  • Tuition assistance programs
  • Work-life balance initiatives
  • Recognition awards for exceptional performance
Full Job Description
Cyber Content Development Trainer The Opportunity: As a trainer, you're passionate about delivering differentiated instruction in exciting ways. You know that learning styles vary, and you thrive in helping people grasp new information. Bring your passion for developing and delivering a group of training programs to our content development team. As a trainer on our team, you'll help provide and develop training scenarios for cyberspace operators through live audience and recorded instruction. You'll expand your technical expertise and industry knowledge and collaborate to devise creative solutions for mission-critical problems. In this role, you will be armed with the resources you need to excel, including hardware and software needed to meet customer requirements. Be empowered to tap into your creative thinking, influence, intuition, and leadership skills to help develop, manage, and deliver training using the Instruction System Design (ISD), Design Thinking, ADDIE model, or Merrill's Principles of Instruction to create learning objectives, ensuring a variety of learning styles for learners' needs. Use training materials, resources, media, and technology to aid in cultivating a learning environment that actively promotes learner engagement. We value the skills you bring to ensure we're delivering the best quality of instruction. Apply today and help us change cyberspace operator training for the better. Join us. The world can't wait. You Have: • 3+ years of experience with offensive cyber operations • Experience using Microsoft Office tools, including Excel, Word, PowerPoint, Adobe, and SharePoint • Knowledge of cybersecurity and cyberspace operations, including Joint publications, doctrines, and policy implementations • Ability to formulate recommendations for corrective actions to address identified risks and support Cyber Mission Force (CMF) training • TS/SCI clearance • HS diploma or GED Nice If You Have: • 4+ years of experience with cyberspace operations • Knowledge of operating systems, including Windows, Linux, and UNIX • Knowledge of modern computer systems, including client and server, LAN/WAN and network concepts, and modern network management and security monitoring concepts • Ability to advise on network security issues and enforce network security and vulnerability mitigation policies and procedures • Possession of excellent project management and organization skills, including drafting clear and concise reports and briefing daily network security summaries, related issues, and concerns to senior leaders and a larger audience • Bachelor's degree • DoD 8140 IAT Level II Certification, including GSEC, Security+ CE, or SSCP Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
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56,000 employees
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