Raytheon Technologies

Customs Operations Continuous Improvement Lead (Hybrid)

Raytheon Technologies$107K — $204K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University Degree or equivalent experience plus 8 years in Customs/Global Trade, or Advanced Degree plus 5 years experience.
  • Licensed Customs Broker or Certified Customs Specialist preferred.
  • Expertise in CFR19 U.S. Customs regulations, HS Classification, and Customs Valuations.
  • Project management experience is a plus.
  • Strong verbal and persuasive writing skills.

Responsibilities

  • Determine objectives for Customs import and export controls.
  • Implement process documentation and align stakeholders for compliance.
  • Collaborate to verify adherence to policies and procedures.
  • Leverage Trade Regulation expertise for risk management.
  • Develop and deliver training on customs processes.
  • Identify and report potential trade compliance violations.

Benefits

  • Parental leave including paternal leave.
  • Flexible work schedules for work-life balance.
  • Achievement awards recognizing employee contributions.
  • Educational assistance for continued learning.
  • Child/adult backup care options.
Full Job Description

Date Posted:

2026-06-24

Country:

United States of America

Location:

US-TX-RICHARDSON-C17 ~ 1717 Cityline Dr ~ CITYLINE C17

Position Role Type:

Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

Enterprise Services Customs Operations (ESCO) is looking for a Customs Continuous Improvement Lead to plan, organize, and execute day0to0day operations in a fast0paced, highly regulated export/import environment. This role leads ESCO0s continuous improvement program by deploying innovative, compliant, and technology0enabled solutions that support efficient Global Trade operations and ensure 2compliance at the speed of business.2

The Lead serves as the organization0s focal point for procedure management, controls monitoring, and corrective action governance across Customs and Global Trade processes. This role reports to the ESCO Sr Manager, Controls & Regulatory Management.

The following position is to join our RTX Corporate Enterprise Services team:

What You Will Do

  • Determines assessment and controls organizational objectives, provide strategic guidance for Customs import and export declaration controls monitoring for desired results.
  • Implement and oversee clear customs process documentation, aligning stakeholders to achieve results.
  • Collaborate with other members of the organization to verify compliance and adherence to released company-wide policies and procedures.
  • Leverage Trade Regulation expertise, knowledge of regulators0 intent, and understanding of RTX0s core business processes to ensure controls and recommended corrective actions yield a balanced risk portfolio.
  • Develop and deliver training.
  • Identify and report any potential violations of trade compliance laws and compliance violations and any incidents involving significant weaknesses in processes or procedures.

Qualifications You Must Have

  • Typically requires a University Degree or equivalent experience and minimum of 8 years prior relevant Customs and/or Global Trade experience or an Advanced Degree in a related field and minimum 5 years experience.
  • Licensed Customs Broker / Certified Customs Specialist / or demonstrated experience in these areas.
  • Experience in CFR19 U.S. Customs regulations with experience in any of these areas; HS Classification, Free Trade Agreement qualification, Customs Valuations, Country of Origin determination.

Qualifications We Prefer

  • Master0Degree in International Business or related
  • Trade Compliance or Licensing Experience
  • Project management experience
  • Microsoft Office applications, SAP GTS, ITCS , RGEMS, other Trade Tools
  • Time management, prioritization, and organizational skills; ability to prioritize among demanding and sometimes conflicting requirements.
  • Strong verbal and persuasive writing skills.
  • Strong investigative skills with the ability to manage, respond efficiently and effectively to time-critical issues with competing / conflicting priorities.
  • Self-starter who can develop effective networks with internal and external customers.

What We Offer

Whether you0re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location: This is a hybrid role, eligible candidates must reside within commuting distance of Richardson, TX, Farmington, CT, Cedar Rapids, IA, Andover, MA, McKinney, TX or Tucson, AZ.

Please consider the following role type definition as you apply for this role:

Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate0s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company0s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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