Customs Brokerage Assistant Manager
A Customs Brokerage Assistant Manager overseeing daily customs clearance operations, ensuring compliance with customs regulations, and delivering high levels of customer service
How you create impact- Support the management of day-to-day customs brokerage activities
- Oversee the preparation and submission of import customs entries and ensure timely and accurate customs clearance of shipments
- Monitor shipment status and address clearance delays or exceptions
- Assist with customs examinations, holds, and post-entry correction
- Ensure compliance with CBP regulations and Partner Government Agency (PGA) requirements
- Review customs documentation for completeness and accuracy and verify proper tariff classification, valuation, and country-of-origin declarations
- Stay informed about changes in customs regulations, trade agreements, and import/export requirements
- Support internal and external compliance audit
- Supervise Customs Brokerage Specialists, Entry Writers, and Coordinators and provide training on customs regulations, company procedures, and compliance standards
- Assist in workload allocation and performance management and also serve as an escalation point for operational and customer issues
- Support employee coaching and development initiative
- Maintain strong relationships with customers and provide customs-related guidance
- Address customer inquiries regarding duties, taxes, customs regulations, and shipment status and resolve escalated customs clearance issues promptly
- Support customer onboarding and implementation activities
What we would like you to bring- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or related field.
- Licensed Customs Broker (LCB) preferred.
- 5+ years of customs brokerage experience from freight forwarding industry preferred
- Previous supervisory or team lead experience preferred
- Strong knowledge of CBP regulations, HTS classification
What's in it for youAt Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The salary range for this position is between $90000.00 and $95000.00. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-RT1
"Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers."
