Lam Research

Customer Technology Manager

Lam Research$125K — $270K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Ph.D. in Materials Science, Chemical Engineering, Chemistry or Physics with 5 years of relevant work experience, or
  • M.S. with 8+ years of relevant work experience, or
  • B.S. with 12+ years of relevant work experience.
  • Familiarity with chemical laboratory settings.
  • Strong organizational and multitasking skills.

Responsibilities

  • Conduct process engineering research and evaluations for semiconductor equipment.
  • Review manufacturing techniques and methods for product fabrication.
  • Plan and initiate projects for developing new processing concepts.
  • Compile and evaluate test data for process specifications.
  • Support customer technology managers in customer demo planning and analysis.
  • Drive the adoption of new technologies at customer sites through demos.
  • Collaborate with cross-functional teams to understand process flows and challenges.

Benefits

  • Comprehensive benefits package that supports different life phases.
  • Opportunities for professional growth and development.
  • Collaborative work environment with diverse teams.
  • Recognition of effort and contributions toward the company's success.
  • Supportive resources available for less experienced colleagues.
Full Job Description
The impact you'll make

As a Customer Technology Manager, you will contribute to the growth of the Aether Engineering team.

What you'll do

Technical
  • Responsible for performing professional process engineering research, development, and evaluation in support of the company's complex semiconductor capital equipment and systems.
  • Reviews processing techniques and methods applied in the manufacture, fabrication and evaluation of products. Involvement may begin at any step from pilot plant to full-scale manufacturing.
  • Conceives and plans projects involving definition and selection of new concepts and approaches in the processing or development of new processes.
  • Compiles and evaluates test data to determine appropriate limits and variables for process specifications.
  • Supports customer technology managers in the planning, data collection, analysis, and reporting of customer demos to defend existing process applications.
  • Drives the adoption of new technology at the customer site. Works closely with customer to demonstrate and introduce new technologies at customer sites through demos, on site evaluations, and new tool qualifications.
  • Works with customer and senior engineers cross functionally to understand roadmaps, process flow, inflection points, requirements and business issues/ challenges.
  • Works with suppliers to make sure required parts and supplies are available
  • Contributes to product development and release activities.
  • May act as CTM-single point of contact accountable for process related requests.


Other Job Responsibilities

Leadership
  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
  • Works with cross-functional teams to get information and results needed.


Customer Relations
  • Professionally represents the company to the customer. Utilize knowledge of company's product lines and services to keep existing/ potential customers informed when new/ additional needs are identified.
  • Actively addresses any potential issues at the customer site and provide alternative solutions. Drive implementation of new solutions for the customer.


Who we're looking for

  • Ph.D. in Materials Science, Chemical Engineering, Chemistry or Physics with 5 years of relevant work; or
  • M.S. with 8+ years of relevant work experience; or
  • B.S. with 12+ years of work experience.


Preferred qualifications

  • Familiarity with working in a chemical laboratory.
  • Experience in surface preparation and analytical techniques.
  • In-dept understanding and working knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
  • Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously and ability to react to shifting priorities to meet business needs and deadlines.
  • Excellent people skills with demonstrated ability to work effectively and efficiently with diverse teams, customers, internal and external partners.
  • Collaboration/ Matrix environment mindset.


Salary

CA San Francisco Bay Area Salary Range for this position: $125,000.00 - $270,000.00.

The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.

Our Perks and Benefits

At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

About Lam Research

Lam Research Corporation (Lam Research) is a supplier of wafer fabrication equipment and services to the worldwide semiconductor industry. Lam Research designs, manufactures, markets, refurbish, and services semiconductor processing equipment used in the fabrication of integrated circuits. The Company’s etch and clean technologies enable customers to build integrated circuits. Its etch systems shape the microscopic conductive and dielectric layers into circuits that define a chip’s final use and function. Its Customer Support Business Group (CSBG) provides products and services to maximize installed equipment performance and operational efficiency. Its customer base includes semiconductor memory, foundry, and integrated device manufacturers (IDMs) that make DRAM, NAND, and logic devices for these products.

Lam Research Careers

Joining Lam Research offers a unique opportunity to enhance your career at a leading global company at the forefront of innovation and technology in the semiconductor industry. Work You’ll Do At Lam Research, we are committed to advancing the technology landscape through continuous innovation and leadership. Our team of professionals is dedicated to pushing the boundaries of what's possible, making us a pivotal player in the semiconductor industry. By joining our team, you will collaborate with some of the brightest minds in the field, contributing to projects that significantly impact future technology. Transform Your Career Lam Research stands at the intersection of technology, innovation, and leadership. We offer job opportunities that challenge you to excel and push your limits. Our culture fosters growth and embraces diversity, ensuring that every team member can thrive professionally and personally. Join our dynamic team and be part of a company known for its groundbreaking work in developing equipment and services that drive the production of virtually every leading-edge chip in the world. Professional Growth and Development We believe in nurturing the professional growth of our employees by providing ample opportunities for career advancement through leadership and diversity training programs. Our commitment to your career is reflected in our robust benefits package, designed to support you and your family’s health, well-being, and financial future. Internship and Employment Opportunities Start your career path at Lam Research with our internship programs, which offer a hands-on experience in the semiconductor industry. Interns work closely with experienced mentors, gaining invaluable skills and knowledge that prepare them for full-time positions within our company. For seasoned professionals, we offer a variety of positions that leverage your skills to contribute to our mission of continuous improvement and innovation. We are always looking for curious, creative, and driven individuals to join our team. Inclusive Culture and Networking Lam Research is dedicated to creating a diverse and inclusive environment where all employees can thrive. Our culture encourages networking and collaboration, allowing you to connect with colleagues and industry leaders who are as passionate about technology and innovation as you are. Applying at Lam Research Ready to take the next step in your career? Explore the job opportunities at Lam Research by visiting our Careers page. Tailor your resume to highlight your relevant experience and skills, and prepare for an interview that could lead to a multitude of rewarding career paths with us. Stay Connected Keep up to date with the latest company news, employment trends, and career tips by joining our community. Subscribe to receive updates that can help you navigate your professional journey at Lam Research. Join Our Team Search open positions that match your skills and interests. We look for passionate, innovative, and solution-driven team players. Start your journey with Lam Research today, where your work isn’t just a job—it’s a pathway to personal and professional fulfillment. SEARCH LAM RESEARCH JOBS Discover the opportunities waiting for you at Lam Research, where we turn today’s innovations into tomorrow’s technologies.
Learn more about Lam Research
Size
14,100 employees
Market Cap
$54.8 billion
Industry
Net Income
$2.9 billion
Founded
2013
5 Year Trend
+16.5%
Revenue
$11.9 billion
NASDAQ

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