Customer Success Program Manager - DHS

D-Fend Solutions

$90K — $130K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of program management experience in a relevant field
  • Previous experience with federal government agencies, especially in security sectors
  • Strong understanding of compliance and structured reporting for government standards
  • Experience managing IDIQ contracts and proposals
  • Ability to coordinate and oversee technical teams effectively

Responsibilities

  • Lead lifecycle management for Counter-Unmanned Aircraft Systems technologies
  • Coordinate cybersecurity efforts and compliance measures
  • Manage configuration control and warranty tracking for deployed systems
  • Ensure timely delivery of program milestones and government reporting requirements
  • Oversee contract management and generation of task orders

Benefits

  • Opportunity to work on national security missions
  • Engagement with cutting-edge technology in defense
  • In-office work environment promoting teamwork and direct collaboration
  • Travel opportunities within 30-40% range
  • Potential for professional growth in program management and government relations
Full Job Description
Overview

D-Fend Solutions is seeking a skilled and detail-oriented Program Manager to lead and coordinate delivery of our Counter-Unmanned Aircraft Systems technologies to United States federal government customers. This individual will oversee lifecycle management, cybersecurity coordination, configuration control, and warranty tracking for fielded systems supporting national security missions. While this position does not require hands-on software engineering or direct system scanning, the successful candidate must be able to manage technical staff and government reporting requirements while ensuring timely delivery of all program milestones.

The ideal candidate will have previous experience working with or supporting a federal government agency-particularly those involved in homeland security, border protection, defense, or law enforcement-and will understand the expectations around system compliance, structured reporting, and secure deployment practices. The ideal candidate will have experience in managing contracts such as IDIQs, and generating proposals and task orders. Travel will be required, and not expected to exceed 30-40%.

This is an in-office

Key Responsibilities:

Similar Jobs

More Jobs at D-Fend Solutions

  • Pre-Sales Director
    $120K — $160K *
    Mclean, VA 22101 (Fairfax County)
    Enterprise Technology
    In-Person
  • Sales Operations Specialist
    $70K — $95K *
    Mclean, VA 22101 (Fairfax County)
    Enterprise Technology
    In-Person

More Aerospace & Defense Jobs

Find similar Customer Success Program Manager - DHS jobs: