Job Description

Would you like to work in a dynamic sales-growth role?

Do you love collaborating across teams to deliver customer success?

Join our Public Sector Renewals Sales Team!

We work with public sector clients and channels to make the internet fast and secure. As partners, we collaborate with agencies, aligning solutions to business needs. We build relationships to maximize product value through our platform.

Become a Public Sector Renewals Sales Representative

As a Public Sector Renewals Sales Representative, you will enjoy unique flexibility. You will help shape the sector, target accounts, and drive retention strategy. You will be a sales professional with an entrepreneurial spirit.

As a Customer Success Manager II, you will be responsible for:

• Managing the full renewal lifecycle, including quoting, negotiation, and contract closure.
• Ensuring accurate renewal forecasting and tracking within the CRM system.
• Fostering relationships with internal teams, distribution partners, and external stakeholders.
• Identifying and acting upon product upsell and cross-sell opportunities.
• Monitoring engagement to identify at-risk accounts and mitigate potential churn.
• Collaborating with operations to identify and implement process optimization improvements.

Do what you love

To be successful in this role you will:

• Have experience in public sector sales, renewals, or account management.
• Show evidence of success in technology sales or customer success roles.
• Possess excellent verbal and written communication skills.
• Maintain organizational skills for managing high-volume portfolios and deadlines.
• Demonstrate proficiency with CRM software and office productivity tools.
• Apply a proactive, solutions-focused approach to handling complex situations.

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - The On Target Earnings (OTE, base salary + commissions) for this position ranges from $100,700 - $181,300/year; a candidate's OTE is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.