About the RoleWe are seeking a results-driven Customer Relationship Manager to build and strengthen relationships with key customer accounts while driving revenue growth and customer satisfaction. In this role, you will serve as a trusted advisor to senior-level decision-makers, helping customers achieve their business objectives through strategic solutions and exceptional account management.The ideal candidate is a relationship-focused professional with strong sales acumen, the ability to influence stakeholders, and a proven track record of growing customer partnerships.
Key Responsibilities- Build and maintain strong, long-term relationships with senior-level decision-makers and key influencers across assigned customer accounts.
- Serve as the primary point of contact for customers, ensuring a high level of satisfaction and engagement.
- Identify, develop, and close new business opportunities within existing and prospective accounts.
- Create customer demand by increasing awareness of products and services and demonstrating their business value.
- Develop and execute account growth strategies to increase revenue and customer investment.
- Achieve or exceed assigned revenue and sales targets.
- Conduct regular business reviews, status updates, and strategic planning meetings with customer leadership teams.
- Understand customer needs and align them with organizational products, services, and solutions.
- Collaborate with internal teams to deliver a seamless customer experience and drive successful outcomes.
- Monitor customer priorities, market trends, and competitive activity to identify opportunities for growth and retention.
Qualifications- Bachelor's degree or equivalent experience.
- Experience in account management, customer relationship management, business development, or consultative sales.
- Proven success managing customer relationships and driving revenue growth.
- Experience engaging with senior executives and key business stakeholders.
- Strong communication, presentation, negotiation, and relationship-building skills.
- Ability to manage multiple accounts and priorities in a fast-paced environment.
- Demonstrated ability to meet or exceed performance and revenue goals.
Preferred Skills- Strategic account management
- Customer engagement and retention
- Business development and sales growth
- Consultative selling
- Executive-level communication
- Negotiation and influencing skills
- Pipeline and forecast management
- Cross-functional collaboration
What You'll Bring- A customer-first mindset and passion for building meaningful relationships.
- Strong business acumen and problem-solving abilities.
- The ability to identify opportunities and turn them into measurable business results.
- A proactive and self-motivated approach to managing customer success and account growth.
If you thrive on building trusted partnerships, driving customer success, and delivering revenue growth, we encourage you to apply for our Customer Relationship Manager opportunity.We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.
The expected compensation range for this position is between $142,240.00 and $208,615.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.
