Ball Aerospace & Technologies

Customer Quality Technical Project Lead

Ball Aerospace & Technologies • $75K — $105K *
Westminster, CO 80031In-Person
Food & Beverages
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Project Management, or related field.
  • Minimum 2 years in project coordination, quality, technical support, or manufacturing roles.
  • Experience collaborating within cross-functional teams in a customer-facing environment.
  • Strong organizational skills to manage multiple priorities and timelines.
  • Knowledge of project management methodologies and principles.
  • Effective communication and stakeholder management abilities.
  • Proficient in problem-solving and decision-making.

Responsibilities

  • Plan and track CTS-related projects including new product launches and customer initiatives.
  • Act as the primary contact for customers on assigned projects, maintaining communication and alignment.
  • Organize filling line trials and field testing, managing logistics and data collection.
  • Monitor project risks and quality concerns, coordinating resolution across teams.
  • Facilitate cross-functional collaboration to ensure project success.
  • Maintain project documentation and provide regular reporting on progress.
  • Support continuous improvement initiatives by tracking action plans and implementing enhancements.

Benefits

  • Eligible for annual incentive compensation plan.
  • Comprehensive benefits structure accessible through Ball's 'Total Rewards' page.
  • Position offers remote work flexibility, requiring a home base within 50 miles of a major airport.
Full Job Description
Position Overview:

As the Customer Quality Technical Project Lead, you are a key member of the North & Central America (NCA) Quality Customer Technical Services (CTS) team, reporting to a Senior Manager, Quality CTS. You will contribute to the success of Ball by serving as the central liaison for projects between customers, CTS, manufacturing sites, and internal stakeholders.

You will coordinate and execute customer-focused technical and quality-related projects through alignment of cross-functional teams, managing timelines and ensuring the successful delivery of initiatives that support Ball's customers and quality objectives.

Your Key Areas of Responsibility Include:

  • Project Coordination & Planning: Plan, coordinate, and track Customer Technical Service (CTS)-related projects, including new product launches, technical improvements, and customer initiatives to ensure milestones, deliverables, and timelines are achieved.
  • Customer Project Liaison: Serve as a primary coordination contact for customers on assigned projects; maintain communication, provide status updates, and ensure alignment on scope, objectives, and deliverables.
  • Filling Line & Field Trial Coordination: Organize and support filling line trials and field testing at customer sites, including logistics, data collection, and follow-up reporting.
  • Issue & Risk Management: Track project risks, quality concerns, and customer issues; coordinate resolution efforts across Ball plants and internal teams to ensure timely closure.
  • Cross-Functional Alignment: Facilitate collaboration across Engineering, Quality, Manufacturing, Supply Chain, and Commercial teams to drive project success and consistent execution.
  • Project Documentation & Reporting: Maintain project plans, timelines, action logs, and performance metrics; provide regular reporting on project progress and outcomes.
  • Continuous Improvement Support: Support continuous improvement initiatives by tracking action plans, assisting with root cause follow-up, and ensuring implementation of improvements.
  • Customer Site Engagement & Audits: Participate in customer visits (40% travel) to support audits, project execution, and relationship development while identifying opportunities for improvement.
  • Standardization & Best Practices: Capture lessons learned and coordinate sharing of best practices across customers and Ball facilities to drive standardization and efficiency.
  • Quality System Support: Assist in coordinating quality-related projects, audits, and initiatives that support the CTS function and Ball's overall quality management system.


Required Skills and Experience:

  • Bachelors' degree in Business, Project Management, or other related field.
  • Minimum 2 years of experience in a roles in project coordination, quality, technical support, operations/production/manufacturing roles.
  • Experienced in cross-functional team collaboration in a manufacturing or customer-facing environment.
  • Organizational skills and demonstrated ability to manage multiple priorities and timelines.
  • Demonstrated knowledge and skills:
    • Strong project organization and coordination skill with baseline knowledge of project management methodologies, principles and tools.
    • Efficient, concise communication and stakeholder management.
    • Problem-solving and decision-making capability.
    • Facilitation and collaboration in a matrixed environment.
    • Quality systems and continuous improvement methodologies.
    • Data tracking and reporting tools


Preferred Skills and Experience:

  • Beverage packaging process knowledge/experience highly preferred or other relevant packaging.


Compensation & Benefits:

  • Expected Hiring Salary Range: $75,400 - $105,290 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
  • This role will be eligible to participate in the annual incentive compensation plan.
  • Please visit our "Total Rewards" page to learn more about Ball's comprehensive benefits structure.
  • This position is eligible to be REMOTE in the U.S., with a home base within a 50-mile radius of a major airport, due to travel (up to 20%) requirements.


When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

* This position will be posted internally for a minimum of 5 days and will remain open until filled or adjusted based on the volume of applicants.

No agencies please.

About Ball Aerospace & Technologies

Ball Corporation is a provider of metal packaging for beverages, foods and household products, and of aerospace and other technologies and services to commercial and governmental customers. Founded in 1880, the company employs more than 15,000 people in more than 90 locations worldwide. Ball Corporation stock is traded on the New York Stock Exchange under the ticker symbol BLL.

Ball Aerospace & Technologies Careers

Join the visionary team at Ball Aerospace & Technologies, a leader in cutting-edge innovation and technology solutions. As part of our dynamic team, you will have the opportunity to contribute to groundbreaking projects that redefine industry standards and push the boundaries of what is possible.

Why Ball Aerospace & Technologies?

At Ball Aerospace & Technologies, we are committed to fostering a culture of diversity and inclusion, where every team member is valued for their unique perspectives and skills. Our company thrives on the principles of professional growth, leadership development, and continuous learning, ensuring that every employee has the opportunity to reach their full potential.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next career challenge or a student seeking a hands-on internship, Ball Aerospace & Technologies offers a range of employment opportunities across various disciplines. Our team is constantly growing, and we are always on the lookout for individuals who are passionate about innovation and eager to make a significant impact.

Growth and Development

We believe in nurturing the talents of our team members through targeted growth opportunities and comprehensive leadership training programs. Our commitment to professional development is reflected in our robust offerings of training sessions, workshops, and seminars designed to enhance your skills and advance your career.

Benefits and Culture

Choosing a career at Ball Aerospace & Technologies means more than just having a job. It means being part of a supportive community that values your well-being and professional growth. Our employees enjoy a competitive package of benefits, including health, vision, and dental insurance, retirement plans, and flexible working arrangements. More importantly, our inclusive culture encourages collaboration, creativity, and continuous improvement.

Networking and Professional Development

We actively encourage our employees to engage in professional networking and community-building activities. These opportunities not only enhance your career but also contribute to the innovation and collaborative spirit that define our company.

Join Our Team

Ready to take the next step in your career? Explore the current job openings at Ball Aerospace & Technologies. We are hiring across multiple positions and looking for talented individuals who are ready to join our mission of discovery and innovation.

Stay Connected

Keep up to date with the latest news, insider perspectives, and career tips from Ball Aerospace & Technologies by following our careers blog. Learn from the experiences of our team members and gain insights into our unique employment culture.

Apply Now

Don’t miss out on the opportunity to be part of a leading team in aerospace technology. Check out our current job listings, tailor your resume, and prepare for an interview that could launch your career to new heights. At Ball Aerospace & Technologies, your future is waiting.

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PERSONALIZE YOUR JOB ALERTS

Join Ball Aerospace & Technologies, where your skills, leadership, and passion for innovation can thrive in the pursuit of technological excellence and professional fulfillment.
Learn more about Ball Aerospace & Technologies
Size
24,300 employees
Market Cap
$16.1 billion
Industry
Aerospace & Defense
Net Income
$585 million
Founded
1980
5 Year Trend
+8.8%
Revenue
$11.7 billion
NASDAQ
BLL
* Ladders Estimates

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