Job Description

Ready to bring a little fun to forecasting? As a Customer Planner Specialist on our US Market Operations team, you'll team up with some of our biggest retail partners to build smart, data-driven plans that keep LEGO bricks flowing to fans everywhere.

It's a great spot to grow your skills, collaborate across teams, and see your work make a real difference!

Core Responsibilities

• Executes internal Collaborative Customer Planning (CCP) process with assigned retailers and associated KAMs

• Uses advanced analytics and statistical modeling to develop and maintain accurate joint consumer sales, shipment, and inventory plans for assigned retailers

• Leads CCP alignment with KAM, who will then engages with the buyer and/or planner on recommended updates to the plan, communicates rationale behind proposed changes, validates customer input and feedback, and negotiates alignment on plan (with support from the Customer Planner)

• Facilitates alignment on assumptions between CCPs and the LEGO Group's US Demand Plan.

• Uses customer-level insights to influence push volume target-setting for US Market

• Manages plans to push volume targets with support from the Key Account Manager.

• Ensures push volume is accurately planned in the CCP. This responsibility includes developing clear and accurate assumptions on topline volumes and ship timing for new product launches, trade promotions, and peak season inventory builds.

• Brings topline planning perspective to weekly forecast collaboration meetings with Inventory Managers and Demand Planning Managers

• Drives operational improvement with assigned retailers. Identifies and drives operational improvements that support joint in-stock, fill rate, and excess inventory management objectives. Partners with KAM team to ensure operational support for commercial innovation.

• Partners closely with Key Account Manager to ensure planning goals are aligned to our strategic goals with assigned retailers

Play your part in our team succeeding

US Market Operations is responsible for short-term forecasting and operational execution of the LEGO Group's US business. We are a customer-focused organization - the team that collaborates with internal functions and external customers to deliver BU priorities and customer goals.

Do you have what it takes?

• Functional experience in key account management, demand planning, customer planning, or data analytics

• Ability to generate actionable insights from data using data analysis tools like Power BI, and Microsoft Excel

• Excellent written and verbal communication skills

• Ability to communicate insights and supporting data to influence strategy

• Strong understanding of retail math (cost of goods sold, initial mark up, gross margin $, gross margin %, etc.)

• Independent problem solving and decision making skills

• Can effectively navigate ambiguity to deliver results

• Demonstrated ability to proactively interpret data, identify trends and challenge the status quo

• Bachelor's degree or equivalent working experience in a business-related field preferred

Additional details on this position:

• Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3 day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.

• No relocation assistance will be provided for this position.

#LI-SW2

#LI-Hybrid

Compensation
The salary for this position has a range of $68,330.00 - $102,494.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you?

Here are some of what to expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.