Essential Responsibilities
• Assist in the relationship management of key client counterparts including continued communication of revenue cycle performance
• Support internal efforts to improve KLAS and NPS scores and related activities.
• Partner with Service Delivery to deliver to client executives highlighting pertinent updates relating to client needs
• Contribute to R1 strategy development as customer expert sharing best practices, optimizing performance, and leading the transformation.
• Proactively communicate metric performance and the detailed drivers/risks/barriers behind the data to help drive action plans creation.
• Act as a change agent to help establish common goals and create alliances across hospital organization to optimize success.
• Proactive identification of projects that will improve operational performance metrics.
• Work hand in hand with internal R1 service delivery and operational teams to align operational objectives, understand current performance levels, and identify and develop remediation plans for any risks identified.
• Partner with R1 functional leaders on decisions regarding daily operations within assigned hospital(s).
• Focus on development, performance, and growth of the Revenue Cycle Team • Other duties and responsibilities as assigned
Education Level
Bachelor's - Equivalent experience will be considered in lieu of a degree
Experience Level
Minimum of 5 years of experience, including at least 3 years in a management role
Licenses and Certifications
Not Specified
Skills
Not Specified
Physical Demands
• Sitting
• Standing
• Extended Computer Usage
• Walking
Work Environment
• Well-lit
• Remote
• Noise Level -Quite
• Climate ControlledFor this US-based position, the base pay range is $65,000.00 - $116,747.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
To learn more, visit: R1RCM.com
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