Raytheon Technologies

Customer Logistics Manager - (Remote)

Raytheon Technologies$107K — $204K *
US-AnywhereRemote in East Hartford, CT
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA degree
  • 8 years in Business Administration, Supply Chain Management, Operations Research, Logistics Management, or 5 years with an Advanced degree in similar fields
  • 5+ years of aerospace/defense supply support experience preferred
  • Proficiency in SAP spares-related transactions
  • Strong written and communication skills

Responsibilities

  • Lead and develop customer logistics team for F-135 unit level parts orders
  • Foster a culture of accountability and continuous improvement
  • Establish priorities, assign workloads, and monitor daily operational performance
  • Drive fill rates and Gross Issue Effectiveness by analyzing trends and removing barriers
  • Monitor spares forecasts and coordinate redistribution actions
  • Direct planning and execution of Base Support Packages for new site activations
  • Manage unserviceable asset returns from unit sites

Benefits

  • Medical, dental, and vision insurance
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Parental leave and paid time off
  • Employee Scholar Program
Full Job Description
Date Posted:
2026-08-05
Country:
United States of America
Location:
US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required

This role is a 2nd Shift Position; hours are Mon-Fri 3:00pm-11:30pm EST

What You Will Do

  • Lead, coach, and develop a team of customer logistics employees responsible for pre-posturing and placing orders of F-135-unit level parts to military bases and multi-use/depot sites
  • Foster a culture of accountability, continuous improvement, customer focus, collaboration and employee engagement while also supporting talent management activities
  • Establish team priorities, assign workloads, and monitor daily operational performance to ensure customer requirements, service, and contractual commitment are achieved
  • Drive Unit Level and Depot Level fill rates and Gross Issue Effectiveness (GIE) by analyzing trends, removing operational barriers, and implementing corrective actions
  • Proactively monitor spares' forecasts & usage at the operational sites and Multi-Use Warehouses (MUWs) and coordinate appropriate spares redistribution actions to satisfy forecasted demand
  • Direct the planning and execution of initial Base Support Package (BSPs) to support new site activations
  • Manage the return of the unserviceable assets from unit level sites back to HFFR


Qualifications You Must Have

  • BS/BA degree
  • 8 years of experience in Business Administration, Supply Chain Management, Operations Research, Logistics Management, or an Advanced degree with 5 years of Business Administration, Supply Chain Management, Operations Research, Logistics Management experience


Qualifications We Prefer

  • A minimum of 5+ years of aerospace/defense supply support experience; OR an Advanced
  • Logistics/warehousing/supply chain experience
  • Customer service experience
  • Strong written and communication skills
  • In-depth knowledge of PW/Raytheon Technologies internal supply policies, practices, and standard work is highly desired
  • Proficiency in the complete range of SAP spares-related transactions.
  • Proficiency with Microsoft PowerPoint and EXCEL (formulas VLOOKUP, etc.) is highly desired
  • Analytical skills are a must for an FLS; individual must be able to organize, logically analyze and present spares information that may be pulled in from several info systems


Learn More & Apply Now

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

  • Remote: Employees who are working in Remote roles will work primarily offsite (from home).


Relocation assistance is not provided.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

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Prepare for Your Future

Ready to apply? Enhance your resume and prepare for your interview with our comprehensive support tools and resources. Discover the exciting and rewarding career opportunities that await at Raytheon Technologies.

SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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