Parsons

Customer Engagement Manager TS/SCI

Parsons • $134K — $241K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of diverse DoD program experience
  • Experience with ISR, geospatial intelligence, data analysis, and mission planning
  • Technical or Business degree preferred, with equivalent experience acceptable
  • Strong understanding of NGA and related defense networks
  • Active TS/SCI security clearance, with willingness to obtain CI Poly
  • Excellent verbal and written communication skills
  • Experience with data analysis

Responsibilities

  • Engage and maintain relationships with customers on Fort Bragg
  • Facilitate NGA personnel site visits at customer locations
  • Keep abreast of developments from the NGA Program Office
  • Capture and articulate mission requirements for the engineering team
  • Influence and inspire trust within the customer network
  • Translate technical requirements into actionable tasks for engineering staff
  • Conduct training and develop programs of instruction for military units

Benefits

  • Medical, dental, and vision coverage
  • Paid time off and holidays
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) retirement plan
  • Flexible work schedules
  • Comprehensive life insurance options
Full Job Description

Job Description:


Position Overview

Serves as the embedded Customer Engagement Manager for all customers on Fort Bragg in support of the National Geospatial Intelligence Agency (NGA). The Customer Engagement Manager will engage customers and keep abreast of the latest developments from the NGA Program Office and facilitate any NGA personnel site visits to the customer they are embedded with. This position is wholly responsible for maintaining the customer relationships at their site.

Requirements

  • Experience with mission requirements capture in at least two of the following: ISR, geospatial intelligence, data analysis and mission planning.
  • 10+ years diversified experience in DoD programs
  • Technical or Business degree preferred years of experience will be considered in lieu of degree
  • Demonstrated understanding of the customer network in one or more of the following: National Geospatial Intelligence Agency (NGA), US Army, Office of the Secretary of Defense (OSD), Special Operations Command (SOCOM), US Marine Corps, Defense Intelligence Agency (DIA)
  • Must be willing and able to travel, as required, 10-20%.
  • Keen understanding of the Customer and their Mission
  • Experience with data analysis
  • Excellent verbal and written communication, in order to articulate customer technical requirements for the engineering team
  • Active TS/SCI and willingness to obtain a CI Poly

Desired Candidate Traits

  • Background in conducting training and/or writing programs of instruction (POIs) for software applications supporting military units or IC analysts
  • Ability to translate mission requirements into technical requirements for action by engineering staff
  • Basic understanding of software, data science, artificial intelligence and machine learning concepts
  • Demonstrates ability to influence, inspire trust and establish & sustain credibility
  • Previous experience working with units at Fort Bragg desired

Security Clearance Requirement:

An active Top Secret SCI security clearance is required for this position.​

This position is part of our Federal Solutions team.

Salary Range: $134,100.00 - $241,400.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

About Parsons

Parsons Corporation is a technology-driven engineering services firm with more than 70 years of experience in the engineering, construction, technical, and professional services industries. The corporation is a leader in many diversified markets with a focus on infrastructure, defense, security, and construction. Parsons delivers design/design-build, program/construction management, systems design/engineering, cyber/converged security, and other professional services packaged in innovative alternative delivery methods to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Parsons is a leader in many diversified markets with a focus on infrastructure, defense, security, and construction. Parsons delivers design/design-build, program/construction management, systems design/engineering, cyber/converged security, and other professional services packaged in innovative alternative delivery methods to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Learn more about Parsons
Size
15,500 employees
Market Cap
$4.7 billion
Industry
Net Income
$98.5 million
Founded
1944
5 Year Trend
+3.8%
Revenue
$3.9 billion
NASDAQ

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