KLA Tencor

Customer Engagement Applications Engineer

KLA Tencor$83K — $141K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree and no experience or Bachelor's degree with 2 years of relevant work experience
  • Fluent in English
  • PhD in a STEM field (preferred)
  • Experience in semiconductor fabrication (preferred)
  • Coding experience in Python or Matlab (preferred)

Responsibilities

  • Serve as the primary technical interface between KLA and customers
  • Deliver applications support for overlay metrology tools at customer sites
  • Lead customer engagements for product evaluations and new tool introductions
  • Conduct acceptance tests and develop recipes for customer success
  • Foster strong customer relationships by addressing technical needs
  • Collaborate on technical papers and present at industry symposiums
  • Create Best Known Methods and SOPs for global Field Applications teams
  • Align customer feedback with engineering and sales for product improvement

Benefits

  • Medical, dental, and vision coverage
  • 401(K) plan with company matching
  • Employee stock purchase program (ESPP)
  • Tuition reimbursement and student debt assistance
  • Wellness benefits including an EAP and paid time off
Full Job Description
Job Description

As a Field Applications Engineer at KLA, you will serve as the trusted technical leader and primary interface between KLA and our customers, driving successful deployment, adoption, and competitive differentiation of KLA's overlay metrology solutions. This role requires a self-motivated engineer with strong technical depth, excellent communication skills, and the ability to lead complex customer engagements independently.

  • Serve as the primary technical interface between KLA and customer
  • Deliver applications support for KLA's overlay metrology tools at customer fabrication facilities.
  • Lead customer engagements including product evaluations, new tool introductions, and drive competition.
  • Drive customer success by conducting acceptance tests, recipe development, hands-on training, and pre-sales technical enablement.
  • Cultivate strong customer relationships by understanding their technical needs, aligning solutions, and ensuring satisfaction through onsite support.
  • Collaborate with customers and internal teams to co-author technical papers and present at global industry symposiums.
  • Develop and share Best Known Methods (BKMs), SOP ( Standard Operating Procedures ) materials, and technical documentation to empower global Field Applications teams.
  • Act as a cross-functional bridge, aligning customer feedback with engineering, sales, and marketing to drive continuous improvement.
  • Analyze complex technical issues, apply statistical methods, and deliver innovative, data-driven solutions.
  • Report regional insights and escalate field issues to product divisions, ensuring timely resolution and product evolution


Desired Attributes
  • Highly self-motivated, accountable, and comfortable operating independently in a customer-facing environment.
  • Strong verbal and written communication skills, with the ability to translate complex technical concepts to diverse audiences.
  • Demonstrated technical leadership, including the ability to lead customer engagements, mentor peers, and influence cross-functional teams.
  • Proven problem-solving skills and comfort working in fast-paced semiconductor manufacturing environments.


Minimum Qualifications
  • Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years.
  • English fluency.


Preferred Qualifications

PhD in a STEM field

Experience coding in a technical language (Python, Matlab, etc.)

Experience in semiconductor fabrication

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Base Pay Range: $83,100.00 - $141,300.00 Annually

Primary Location: USA-OR-Hillsboro-Beaverton-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

About KLA Tencor

KLA Corporation is a global capital equipment company that provides process control solutions for semiconductor and related industries. The Company's products are also used in a number of other high technology industries, including the packaging, light emitting diode (LED), power device and compound semiconductor markets. Its products and services are used by bare wafer, integrated circuit (IC), lithography reticle (reticle or mask) and disk manufacturers around the world. The Company's inspection and metrology products and related offerings are categorized in various groups, including Chip Manufacturing, Wafer Manufacturing, Reticle Manufacturing, LED, Power Device and Compound Semiconductor Manufacturing, Data Storage Media/Head Manufacturing, Microelectromechanical Systems (MEMS) Manufacturing, and General Purpose/Lab Applications.
Learn more about KLA Tencor
Size
11,300 employees
Market Cap
$52 billion
Industry
Net Income
$1.3 billion
Founded
1997
5 Year Trend
+21.5%
Revenue
$6 billion
NASDAQ

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