CUSTOMER BUSINESS MANAGER

The Hartz Mountain Corporation

$115K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business-related field or 5+ years of direct sales experience in lieu of degree
  • 2+ years of direct sales experience calling on regional/national retailers
  • Bilingual in Spanish (verbal and written) required; Portuguese proficiency is a plus
  • Demonstrated expertise in category management and fact-based selling
  • Proven negotiation skills with a focus on customer expansion
  • Proficient in Microsoft Office Suite

Responsibilities

  • Achieve sales targets and manage trade spend through effective negotiations
  • Develop and revise annual business plans for assigned accounts
  • Analyze sales data and communicate insights to teams and accounts
  • Identify and build stories for category and line reviews to enhance distribution
  • Build strong relationships with key account stakeholders and brokers
  • Collaborate with internal teams and external partners to uncover sales opportunities
  • Manage administrative responsibilities including price changes and planning schedules

Benefits

  • Hybrid work schedule with flexibility
  • Professional development opportunities
  • Participation in industry events and trade shows
  • Collaborative work environment fostering innovation
  • Travel opportunities for business growth
Full Job Description
Job Type

Full-time

Description

Sales Key Account Manager- Alternate Channels (Hybrid)

The Role ...

We're looking for an ambitious, results-oriented sales professional to grow a diverse portfolio of retail customers across International, Value, and Club channels. As a Key Account Manager, you'll play a critical role in shaping customer strategies, expanding distribution, and delivering profitable growth while strengthening Hartz's market presence.

You'll collaborate with customers, brokers, and internal partners to spot emerging trends, uncover new opportunities, and influence key business decisions. By turning insights into action and building trusted relationships, you'll help accelerate growth across strategic markets. Bilingual proficiency in Spanish is required to support our customers and drive continued success throughout Latin America.

This position is located at our Secaucus, NJ corporate headquarters, with the flexibility to work a hybrid schedule.

Your Responsibilities ...

Strategic Sales and Business Planning
  • Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement.
  • Develop, monitor, and continually revise assigned accounts' annual business plans.
  • Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business plan
  • Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories.
  • Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position.
  • Forecast customer events as required.

Account and Relationship Management
  • Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings.
  • Collaborate closely with internal Brand and Customer Planning teams and external partners to pinpoint significant opportunities within these key accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales.
  • Understand and convey account strategies and goals to the internal Hartz team.
  • Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings.

Operations and Administration
  • Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules.
  • Perform other duties or projects as assigned.


Requirements

You'll Need ...
  • Education and Experience: Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on regional or national retailer headquarters with a history of setting and delivering a growth agenda; experience with national Club or Value accounts a plus
  • Bilingual Proficiency: Professional working proficiency in Spanish (verbal and written) required; proficiency in Portuguese is a plus
  • Sales & Presentation Skills: Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch
  • Negotiation Skills: Proven negotiation skills, demonstrated ability to finalize business, and expand current account list
  • Software Proficiency: Proficiency with Microsoft Office Suite programs
  • Business Travel: Willingness and ability to travel domestically and internationally (20%)


The anticipated base salary range for this role is between $115,000 and $120,000, and eligible for a 20% sales incentive bonus opportunity. The specific salary offered will depend on the candidate's qualifications and experience for this position.
If this sounds like a good match and you want to learn more about this exciting role, please get in touch with us today!

Salary Description

$115-120K

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