Gulfstream Aerospace

Customer Aircraft Support Manager

Gulfstream Aerospace$90K — $120K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in aviation maintenance or related field, or equivalent experience
  • 6 years of aviation experience, including 3 years in support functions on large or mid-size cabin aircraft
  • A&P license preferred; additional 4 years of related aircraft experience may offset degree requirement
  • Experience in Hydraulics, Landing Gear, Wheels, Brakes, or Component Repair, particularly in a leadership role
  • Ability to read blueprints and have a basic understanding of Service Center equipment

Responsibilities

  • Manage milestone schedules for multiple projects using available resources and appropriate staffing
  • Develop and implement new methods and corrective action plans for on-time aircraft delivery
  • Maintain effective communication and relationships with other departments and customers
  • Define root causes of issues and ensure permanent corrective actions are taken
  • Train department personnel on systems, procedures, and responsibilities
  • Prepare reports, forecasts, and historical data as needed
  • Plan and control department budget and make financial decisions that impact business needs

Benefits

  • Opportunities for career growth in a rapidly expanding team
  • Flexibility in hours to meet business needs
  • Involvement in diverse service center operations
  • Emphasis on safety and quality standards
  • Inclusion in strategic planning and implementation processes
Full Job Description
Customer Aircraft Support Manager in GAC Savannah

The position will be working within our repair and overhaul shop. The team is rapidly growing and will be leading teams in partnership with another manager in poentially these areas of Hydraulics, Landing Gear, Wheels, Brakes, or Component Repair.

Role is primarily first shift, but will be need to be flexible to business needs.

Experience in one or more areas Hydraulics, Landing Gear, Wheels, Brakes, or Component Repair is preferred.

Education and Experience Requirements

Bachelor's Degree in aviation maintenance or related field or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 6 years aviation experience to include three (3) years of experience in one or more of the support functions (Avionics, Paint, Interior or Maintenance) on large or mid-size cabin aircraft. Other An A&P license and four (4) years of related aircraft experience in addition to the six (6) years experience may offset the Bachelor's degree.

Position Purpose:

Direct and coordinate all aspects of a hangar support function to ensure timely and cost effective fulfillment of delivery schedules and optimum safety and quality standards. Support areas include: Avionics, Paint, Interiors or Maintenance

Job Description

Principle Duties and Responsibilities:

Essential Functions:
  1. Manage support area efforts to develop and maintain milestone schedules of multiple projects through utilization of available resources and proper staffing .
  2. Develop new methods and procedures and implement corrective action plans to ensure delivery of aircraft on schedule; reduce man-hours and material costs; identify and eliminate waste .
  3. Maintain effective relationships and integrative activities with other departments on all pertinent Service Center matters; ensure two-way information exchange, between internal and external customers, with respect to problems, schedule deviations, and quality variances .
  4. Ensure root causes of problems are defined and permanent corrective action is implemented .
  5. Ensure that department personnel are informed and trained on product line systems and procedures, roles, and responsibilities .
  6. Prepare reports, forecasts, charts and historical data as required. for all aspects of all product lines .
  7. Develop and monitor area training requirements .
  8. Review, adjust, and approve all product line proposals, and WCR's .
  9. Plan and control department budget performance Demonstrate creativity, foresight, and mature business ethics in solving financial problems Make decisions that have an impact on business needs and budget targets .
  10. Coordinate with material department to ensure timely delivery of parts and materials .
  11. Provide information to internal and external customers, as needed, to include quoting, renderings, manpower allocation, and billing disputes .


Additional Functions:
  1. Promote safety and good housekeeping standards and monitor repair station compliance .
  2. Perform administrative and personnel functions as required. .


Perform other duties as assigned.

Other Requirements:
  1. Must be able to read blueprints, design drawings, and have basic understanding of Service Center equipment.
  2. Thorough knowledge of QC policies, procedures and all related technical data.
  3. Must be able to read, write, speak, and understand the English language.
This job requires one to be able to read, write, speak, and understand the English language.
Additional Information

Requisition Number: 234591

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 07/31/2026

About Gulfstream Aerospace

Gulfstream Aerospace Corporation is an American aircraft company and a wholly owned subsidiary of General Dynamics. Gulfstream designs, develops, manufactures, markets, and services business jet aircraft. Gulfstream has produced more than 2,000 aircraft since 1958. Gulfstream's current range consists of the G280, G550, G500/G600, and G650/G650ER/G700/G800.
Learn more about Gulfstream Aerospace
Industry
Founded
1978

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