Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Senior Manager
Job Description & Summary
The Opportunity
As a UX Lead - Senior Manager, you will play a pivotal role in shaping user experiences by leading the design and enhancement of products, systems, and services. Within our Internal Firm Services practice, you will leverage your skills and professional network to deliver impactful results, guiding teams through complex challenges and fostering innovative solutions. Your strategic vision and ability to communicate effectively will be crucial in crafting engaging narratives that resonate with clients and stakeholders.
In this role, you will validate outcomes with clients, share diverse perspectives, and act on feedback to drive continuous improvement. You will lead teams through ambiguity, demonstrating composure and sound judgment in uncertain situations. Your commitment to developing high-performing, diverse, and inclusive teams will contribute significantly to the success of our firm. As you grow in autonomy, you will deepen your skills, initiate open coaching conversations, and make decisive actions to enhance team effectiveness. This opportunity allows you to be at the forefront of software and product innovation, combining technical experience with creative thinking to meet the evolving needs of clients.
Responsibilities
- Leading user experience design initiatives to enhance product interaction and satisfaction
- Guiding teams in the strategic planning and execution of user-centered design projects
- Utilizing skills in human-computer interaction and user interface prototyping to develop innovative design solutions
- Building and maintaining relationships with stakeholders to gather insights and feedback for continuous improvement
- Developing and overseeing the deployment of usability testing and heuristic evaluations to optimize user experience
- Promoting the use of emerging technologies and design practices across user experience teams
- Validating data integrity and compliance within design frameworks
- Identifying opportunities for improving customer experience and driving product innovation
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience
What Sets You Apart
- Excelling in strategic advising and problem-solving
- Demonstrating advanced skills in user experience design
- Leading large projects with a focus on innovation
- Utilizing systems thinking to identify opportunities
- Crafting impactful messages that tell a holistic story
- Directing teams through complex and uncertain situations
- Validating outcomes with clients and acting on feedback
Travel Requirements
Up to 20%
Job Posting End Date
The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
