Cross-Connection Control Program Manager

California Water Service Group

• $87K — $170K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Chemistry, Biology, Environmental Science, Environmental Engineering, or related field.
  • Knowledge of drinking water laws and cross-connection control regulations.
  • Proficient in Microsoft Office applications.
  • Strong verbal and written communication skills for collaboration.
  • Ability to manage, prepare, and analyze complex data.
  • Strong problem-solving and decision-making skills.
  • California State Water Resources Control Board Distribution Operator Grade 2 certification required.

Responsibilities

  • Review and maintain records related to backflow prevention and compliance documentation.
  • Develop educational materials and training resources for staff and stakeholders.
  • Provide technical guidance and training to CCC team and contractors.
  • Prepare compliance reports for management and regulatory agencies.
  • Track performance metrics and update district teams on progress.
  • Assist in the development of software enhancements related to CCC.
  • Represent the company in professional industry organizations.

Benefits

  • Support for continuous improvement and professional development.
  • Opportunities for ongoing training in water quality standards.
  • Participation in safety culture programs and training.
  • Work out of flexible locations within California like Bakersfield, East Los Angeles, Torrance, Stockton, or Visalia.
Full Job Description
California Water Service

Job Description:

The Cross-Connection Control (CCC) Program Manager is responsible for supporting the development, implementation, and management of the CCC program, ensuring compliance with state and federal requirements. The CCC Program Manager will report directly to the Manager of CCC. This position can be located in Bakersfield, East Los Angeles, Torrance, Stockton, or Visalia, CA.

ESSENTIAL FUNCTIONS:


  • Reviews and maintain records related to backflow prevention assemblies, annual backflow prevention assembly testing, hazard assessments, customer notification, and enforcement actions.
  • Develops written materials such as correspondence, educational content, and training resources.
  • Provides technical guidance and training to CCC Supervisors, CCC Specialists, backflow prevention assembly testers, and contractors.
  • Prepares reports and compliance documentation for management and regulatory agencies.
  • Develops and implements training in the districts on water quality standards and conducts ongoing training.
  • Tracks performance metrics and provide regular updates on district performance relative to established goals.
  • Provides technical input and assistance on CCC software enhancements and upgrades.
  • Represents Company in professional organizations and industry groups.
  • Exhibits behavior that supports a safety culture; attends and participates at all required safety training programs; adheres to Company Safety Policies; uses Personal Protective Equipment (PPE) as appropriate, reports safety issues/concerns to management in a timely manner and encourages others to behave in the same manner.
  • Participates in and supports the Company’s Continuous Improvement program and projects.
  • Performs work on-site in the assigned office location.
  • Performs other similar duties as assigned.


MINIMUM QUALIFICATIONS:


  • Bachelor’s degree with major coursework in Chemistry, Biology, Environmental Science, Environmental Engineering, or a related field and/or equivalent relevant experience.
  • Knowledge of applicable drinking water laws and regulations relating to cross-connection control.
  • Proficient in the use of Microsoft Office applications.
  • Ability to communicate effectively, both verbally and in writing, with internal customers, outside vendors and consultants.
  • Ability to prepare, manage, and analyze data.
  • Strong problem-solving, troubleshooting and decision-making skills.
  • Ability to prioritize and manage multiple projects with competing deadlines.
  • California State Water Resources Control Board Distribution Operator Grade 2 certification required.
  • Must obtain California State Water Resources Control Board Treatment Operator Grade 2 within 1 year.
  • Must obtain backflow prevention assembly tester certification from an organization recognized by the State Water Resources Control Board within 1 year.
  • Must obtain cross-connection control specialist certification from an organization recognized by the State Water Resources Control Board within 1 year.
  • Valid California driver's license.

Salary Range:

Bakersfield, CA, Stockton, CA & Visalia, CA: $87,200 - $162,000 (DOE)

East Los Angeles, CA & Torrance, CA: $91,800 - $170,500 (DOE)


Deadline to submit resume is Thursday, October 8, 2026.


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