Cisco

Critical Facilities Engineering Program Manager

Cisco$109K — $145K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical or Electrical Engineering and 5+ years of relevant experience.
  • Technical expertise in defining industry standards for critical operations, emphasizing reliability and redundancy.
  • Understanding of building automation control systems, especially focused on data centers.
  • Strong troubleshooting ability for complex mechanical and electrical issues with a continuous improvement mindset.
  • Ability to work autonomously and communicate technical concepts effectively in a fast-paced environment.

Responsibilities

  • Drive technical strategy and innovation for Cisco's critical facilities.
  • Ensure integrity of drawings, diagrams, and as-built conditions while refining design standards.
  • Partner with Operations & Maintenance teams to create and implement maintenance policies.
  • Develop preventive and corrective maintenance strategies to minimize equipment failure.
  • Conduct lifecycle infrastructure assessments to identify risks and recommend improvements.

Benefits

  • Medical, dental, and vision insurance, with eligibility per Cisco's plans.
  • 401(k) plan with matching contributions from Cisco.
  • Paid parental leave, short and long-term disability, and basic life insurance included.
  • Flexible vacation time for exempt employees, with no strict limits on time off.
  • Paid time away for holidays, birthdays, and personal wellness days offered along with sick time.
Full Job Description
The application window is expected to close on: 07/24/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact

As a Global Critical Facilities Engineering Program Manager, you will own critical leadership, technical innovation, and strategic influence across Cisco's new and existing critical building operations. These critical spaces within Cisco include datacenters, R&D datahalls, & specialty lab spaces. You will shape the design of new spaces and the operational practices of existing critical spaces.
• Drive technical strategy & innovation across Cisco's critical facilities, staying ahead of industry trends and integrating innovative technology into Cisco's standard designs.
• Maintain the integrity of site-specific drawings, one-line diagrams, and as-built

conditions. Establish and refine design standards to ensure 24/7 reliability and

redundancy.
• Partner with O&M teams to develop and implement robust maintenance policies for operational excellence. You will author and refine critical procedural documents, including Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs).
• Drive both preventive and corrective maintenance strategies to mitigate equipment failure and ensure rapid recovery during incidents at critical facilities
• Conduct comprehensive lifecycle infrastructure assessments to identify risks and recommend capital improvements based on current facility conditions and future capacity needs.
• Cross-functional collaboration between internal business stakeholders, onsite operation teams, & external vendors to ensure seamless service delivery and alignment with global engineering standards.

Minimum Qualifications
• Bachelor's degree in Mechanical or Electrical Engineering Degree and 5 years of relevant work experience
• Technical expertise with a track record in defining industry standards and design

specifications for next-generation critical operations, with a focus on integrating

reliability and redundancy into mechanical and electrical systems.
• Understanding of building automation control strategies specifically for data centers and critical environments.
• Strong troubleshooting skills for complex mechanical and electrical issues, utilizing a solution-oriented and continuous improvement mindset.
• Ability to work autonomously and within teams, take initiative, and effectively

communicate technical concepts in a fast-paced, multi-tasking environment.

Preferred Qualifications
• Deep proficiency in the design, maintenance, and troubleshooting of complex critical infrastructure, including mechanical systems like AHUs, VAVs, CRACs/CRAHs, dry-coolers, air/water-cooled chilled water systems, and electrical systems like medium voltage systems, utility transformers, main switchgear, UPS systems, backup generators, and power distribution (PDUs, RPPs, Busbars).
• Proven ability to drive technical standards and innovation with a focus on energy

efficiency, sustainability, and achieving Net Zero goals. Experience with alternative

cooling and energy-efficient design principles.
• Experience reviewing 3rd-party engineering designs to provide expert guidance on safety, cost-efficiency, reliability, and quality improvements.
• Experience with 3rd-party independent commissioning processes and integrated systems testing within mission-critical environments.
• Strong background working with cross-disciplinary teams and managing expectations, with the ability to present complex technical solutions to senior leadership and internal customers.
• Understanding of advanced high-density cooling including cooling-to-the-chip (CDUs, immersion, rear-door heat exchangers).
• Professional certifications such as certified datacenter professional, Professional Engineer (PE) license or equivalent field experience in critical facility operations.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $109,300.00 to $145,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer


For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.


For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:
$132,300.00 - $200,100.00

Non-Metro New York state & Washington state:
$117,300.00 - $219,300.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
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