CyrusOne

Critical Environments Operator IV

CyrusOne$75K — $95K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Journeyman level skills in electrical, mechanical, HVAC/R disciplines.
  • 7 to 10 years of experience in Tier 2, 3, or 4 Data Centers or relevant roles.
  • Strong problem-solving and decision-making skills.
  • Cheerful and enthusiastic attitude with a commitment to customer service.
  • Proficient with Microsoft Word and Excel, with additional knowledge of Visio and AutoCad as a plus.

Responsibilities

  • Complete assigned tasks in the Operations & Maintenance program under the Sr. Facility Manager.
  • Understand and follow building operations rules provided by the DC Manager.
  • Utilize and instruct others in the use of Computerized Maintenance Management System (CMMS) for maintenance tracking.
  • Respond to building system alarms prioritizing critical load preservation and system integrity.
  • Coordinate with contractors and vendors for maintenance and project work execution.

Benefits

  • Consistent work schedule with rotating days off for better work-life balance.
  • Training provided during regular business hours for skill enhancement.
  • Opportunity to work in a dynamic 24/7/365 environment with diverse challenges.
  • Involvement in the critical infrastructure of data center operations, enhancing job significance.
Full Job Description
Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.

What You Will Do:
  • Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned
  • Knows and understands the Owner's building operations rules for the building(s) under his care and as provided by the DC Manager
  • Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets
  • Use SOPS/MOPS/EOP's/MMRs as appropriate for site operations and maintenance
  • Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work
  • Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents
  • Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load
  • Performs duties to ensure that high standards of workmanship are being met
  • Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager
  • Available for 24/7/365 work and emergency corrective maintenance or action activities
  • Complies with all Corporation, and EHS requirements and programs, as provided


What We Are Looking For:
  • Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate's degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations
  • 7 to 10 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles
  • Demonstrated desire to provide the highest levels of customer service
  • Cheerful and enthusiastic attitude
  • Strong verbal and written communication skills
  • Good problem solving, decision-making skills
  • Strong PC skills including word processing and spreadsheets
  • Ability to learn quickly and develop new product skills independently
  • Ability to manage multiple projects and shifting workloads in a fast-paced environment
  • Knowledge of Visio, AutoCad a plus
  • Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
  • Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems
  • Experienced with subcontractor and vendor contract management
  • Experienced with managing key performance indicators as provided by Assistant or Chief Engineer
  • Experienced with capacity planning and reporting
  • Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems
  • Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site
  • Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs


Work Environment:

  • Work Schedule: 6am - 6pm Sunday - Wednesday or Wednesday - Saturday, every other Wednesday off.
  • Training will take place M - F, 8am to 5pm
  • Physical Demands: The position involves significant physical activity, including standing for extended periods, lifting up to 50 pounds, and frequent bending and climbing ladders


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About CyrusOne

CyrusOne is a real estate investment trust that specializes in highly reliable enterprise-class, carrier-neutral data center properties. The company provides mission-critical data center facilities that protect and ensure the continued operation of IT infrastructure for approximately 1,000 customers, including more than 200 Fortune 1000 companies. CyrusOne's data center offerings provide the flexibility, reliability, and security that enterprise customers require and are delivered through a tailored, customer-service-focused platform designed to foster long-term relationships. The company is headquartered in Dallas, Texas.
Learn more about CyrusOne
Size
456 employees
Market Cap
$11.8 billion
Industry
Net Income
$41.4 million
Founded
2000
5 Year Trend
+17.9%
Revenue
$1 billion
NASDAQ

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