ESSENTIAL DUTIES AND RESPONSIBILITIESCredit Management- Develop and implement credit policies and procedures to assess customer creditworthiness.
- Review and approve credit applications, set credit limits, and monitor ongoing risk.
- Collaborate with sales and customer service teams to balance risk and revenue
Collections Oversight- Lead the collections team to ensure timely recovery of outstanding receivables.
- Design and execute collection strategies for delinquent accounts.
- Negotiate payment plans and settlements with customers when necessary.
Reporting & Analysis- Prepare regular reports on aging accounts, DSO (Days Sales Outstanding), and collection performance.
- Analyze trends in payment behavior and recommend process improvements.
- Monitor KPIs and ensure compliance with internal and external audit requirements.
Team Leadership- Supervise, train, and mentor credit and collections staff.
- Set performance goals and conduct regular evaluations.
- Foster a culture of accountability and continuous improvement.
Systems & Compliance- Maintain and optimize ERP and credit management systems.
- Ensure adherence to company policies, legal regulations, and industry standards
COMPETENCIES☒
Analytical Decision-Making
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Learning & Development
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Communication
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Planning & Organizing
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Professionalism & Integrity
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Results Orientation
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Financial Management
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Risk-Taking/Creative Thinking
EDUCATION AND EXPERIENCE- 5+ years of experience in credit and collections, with at least 2 years in a managerial role.
- Experience in manufacturing and/or construction operations
OTHER SKILLS AND REQUIREMENTS- Strong understanding of financial statements, credit score models, and collection laws.
- Excellent communication, negotiation, and leadership skills
- Proficiency in ERP systems and Microsoft Office Suite
