Lynch Consultants is seeking an experienced
COTS Training Lead to develop and execute a comprehensive training strategy for a Federal Government program. This role will ensure thousands of lenders across the United States are effectively trained to use multiple Commercial Off-The-Shelf (COTS) products focused on Appraisal Management. These platforms enable lenders to submit appraisal requests, receive results, and interact with advanced features.
Work Location and Schedule: - Washington D.C area is preferred on a hybrid schedule - first 6 months primarily in Arlington, VA headquarter.
Salary: $115k - $124k/yr (reflective of experiences)
Required Qualifications- MUST HAVE: - +9 years of overall relative experience managing COTS products
- MUST be eligible to obtain a Public Trust clearance
- MUST be located in the D.C. Metropolitan/DMV (VA/MD) area
- Strong instructional design and presentation skills.
- Ability to develop comprehensive training approaches and materials.
- Excellent communication and stakeholder management abilities.
- Comfortable presenting in front of large audiences (virtual and in person) Ability to travel for onsite training sessions as needed
Key Responsibilities: - Lead Training Strategy & Execution: Design and implement a nationwide training plan for lenders and government users.
- Develop Training Materials: Create training modules, courses, presentations, FAQs, and user guides tailored to diverse audiences.
- Deliver Training Sessions: Conduct virtual and onsite presentations for large audiences (up to thousands of lenders).
- Team Leadership: Manage and mentor a small training team to ensure timely and high quality delivery.
- Stakeholder Collaboration: Work closely with program managers, technical teams, and client representatives to align training with system functionality and program goals.
- Continuous Improvement: Gather feedback and refine training content for clarity, engagement, and effectiveness.
Preferred: - Housing Appraisal Management experiences
- Veterans Affairs Administration experience
- At least +3 years of relative COTS Training experience as a lead
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