Job DescriptionYour Role The Corporate Security team is responsible for the safety and security of Blue Shield of California employees, visitors, and property including oversight of all elements of the Security Operations Center (SOC)/Security Fusion Center (SFC), safeguarding facilities, equipment, materials, and employee property. The Corporate Security role at the Consultant level will report to the Senior Manager, Security Intelligence. In this role you will operate as a technical authority responsible for ensuring that all security programs are strategically designed, integrated, and optimized within the broader enterprise eco system.
ResponsibilitiesYour Work In this role, you will:
- Lead and manage daily operations of the Security Operations Center (SOC) and Security Fusion Center (SFC), aligning operations with broader Facilities, Legal, and Compliance framework and initiatives
- Serve as a subject matter expert in operations, policy and process development, ensuring alignment with industry standards, regulatory requirements, and organizational goals.
- Integrate threat intelligence into Security Operations Center workflows to enhance monitoring, detection, and incident response. Develop and refine detection strategies, incident response protocols, and key performance indicators (KPIs) to drive continuous improvement.
- Collaborate cross-functionally with Threat Intelligence, HR, Legal, Cybersecurity, and Compliance teams to investigate and resolve incidents involving workplace violence, insider threats, external threats, and cyber-physical risks. Manage the integration of multiple disciplines into one space to ensure operational efficiency and collaborative response to multiple incident types.
- Partner with the Business Resilience Team to develop and maintain emergency preparedness programs. Act as a key stakeholder and communicator during critical events, ensuring timely and accurate dissemination of mission-critical information.
- Oversee physical security systems in partnership with technology teams, including access control, surveillance, and alarm systems. Ensure systems are effectively installed, maintained, and upgraded as needed.
- Manage vendor relationships for Security Operations Center workforce. Track expenses, ensure budget alignment, evaluate vendor performance, and participate in contract negotiations and site evaluations.
- Lead or contribute to large-scale, cross-functional projects that extend beyond the Corporate Security department. Act as a liaison with external agencies (e.g., law enforcement, military, emergency responders) to enhance threat intelligence and response capabilities.
- Develop and implement operational strategies that improve systems, processes, and performance. Use data, KPIs, and industry benchmarks to inform decision-making and support strategic planning.
- Provide guidance, coaching, and training to foster a culture of security awareness and continuous learning.
- Communicate effectively with executive leadership and external stakeholders on matters of strategic importance. Prepare and deliver briefings, reports, and recommendations that influence decision-making.
- Lead complex project initiatives of strategic importance, often involving large cross-functional teams. May direct the work of other contributors and act as a team leader.
- Apply agile methodologies to solve complex, undefined problems. Conduct root cause analysis, develop innovative solutions, and set precedents for future decisions.
QualificationsYour Knowledge and Experience - Requires a Bachelor's degree in Criminal Justice, Cybersecurity, Intelligence Studies, Security and Risk Analysis or related field (or equivalent experience)
- Requires a minimum of 7 years of working in corporate security, intelligence, or security operations
- Proven experience managing or supporting a Security Operations Center (SOC)/Security Fusion Center (SFC)
- Strong analytical skills and experience with threat intelligence platforms and methodologies
- Flexibility to work non-traditional schedules, including holidays, nights, and some weekends, to adapt to the company's operations
- Familiarity with physical security systems (e.g., CCURE, VMS, intrusion detection)
- Familiarity with intelligence aggregator and mass communications software (e.g., Dataminr, Everbridge, AlertMedia, Horizon, Miir3)
- Excellent communication and interpersonal skills; ability to influence across departments
- Ability to manage multiple projects simultaneously, work autonomously, and navigate ambiguity effectively
- Certifications such as CPP, PSP, CISSP, or GCTI are a plus
Our Workplace Model This role requires in-office days at our Oakland office, in addition to visits to various sites and travel as business needs require.
Our Workplace Model We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
- For most teams, this means coming into the office two days per week.
- Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
- For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
Physical Requirements:Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
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