Encore Capital Partners

Corporate Quality Assurance Auditor

Encore Capital Partners$75K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent education and experience
  • Minimum 2 years in Quality Assurance or auditing roles
  • Probitas Authenticated AS9100 Leader Auditor accreditation required
  • ASQ Certification preferred
  • Strong communication and interpersonal skills

Responsibilities

  • Audit the Quality Management System across various processes and specialized audits
  • Create and maintain an audit schedule and templates
  • Lead a team of auditors during assessments
  • Develop and oversee a training program for auditors
  • Compile and present audit performance reports to management
  • Analyze performance data to support company metrics
  • Engage in supplier audits and corrective actions as needed

Benefits

  • Opportunity for travel across the United States and Mexico
  • Engagement with senior management in quality control
  • Involvement in a wide range of quality improvement initiatives
  • Access to continuous training and development programs
  • Collaborative work environment with a focus on team leadership
Full Job Description
JOB SUMMARY

The Corporate Quality Assurance Auditor schedules and assesses the Quality Management system of the company. This includes business processes including management and product realization processes, manufacturing processes, and specialized audits such as Repair Station, Digital Product Definition and Supply Chain audits. The Corporate Quality Assurance auditor needs to be well versed in the Quality Management System, create audit templates and reports, and lead a team of auditors. The auditor is also responsible to create and maintain a training program that yields qualified auditors. The Corporate Quality Assurance Auditor coordinates external audits with stakeholders such as AS9100 registrars, the Federal Aviation Administration, and customers.

SUMMARY OF JOB DUTIES - Essential Functions(Other duties and projects may be assigned or requested.)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• • Audits Quality Management System including management and product realization processes, manufacturing processes, and specialized audits such as Repair Station, Digital Product Definition audits.
• Creates and maintains an audit schedule
• Creates and maintains audit templates and reports
• Lead a team of auditors
• Create and maintain a training and mentorship program for auditors
• Creates and maintains periodic audit performance reports for management visibility
• Collects and analyzes performance data to support companywide metrics
• Authors auditing documents, performs audits, and completes audit reports.
• May support auditing of suppliers and corrective and improvement actions with suppliers.
• Participates in companywide or site level corrective actions and improvement activities
• Is a member of the training staff to perform site level and companywide training

This function will require travel to all BEI divisions in the United States and Mexico. The auditor will be familiar with corrective and improvement tools to analyze and implement corrections and improvements through the use of quality tools such as Process mapping, SPC, FMEA, Six Sigma, Kaizens, A3s, fishbones, root cause analysis etc. The Corporate Quality Assurance Auditor will interface with executive management and site level management.

GENERAL QUALIFICATIONS - Education, Knowledge, and Experience

Education:
• Bachelor's Degree and/or equivalent education and experience

Experience:
• Minimum 2 years

Skills:
• Good communication and interpersonal skills

Preferred Skills/Experience:
• Ability to understand requirements to assess whether the company is meeting them or not.

Other:
CERTIFICATES AND LICENSES
• Probitas Authenticated AS9100 Leader Auditor accreditation required
• ASQ Certification desired

SUPERVISION PROVIDED TO THE POSITION

Reports to Quality Management

LEADERSHIP RESPONSIBILITY

Ability to lead an auditing team

PROBLEM SOLVING

The auditor will be familiar with corrective and improvement tools to analyze and implement corrections and improvements through the use of quality tools such as Process mapping, SPC, FMEA, Six Sigma, Kaizens, A3s, fishbones, root cause analysis etc.

LANGUAGE SKILLS

Read, write, and understand the English language. Strong communication skills.

About Encore Capital Partners

Encore Capital Group is a certified professional receivables company (CPRC) that provides debt recovery solutions for consumers across a broad range of assets. Through its subsidiaries, Encore Capital Group purchases portfolios of consumer receivables from major banks, credit unions, and utility providers, and partners with individuals as they repay their obligations and work toward financial recovery. Encore Capital Group is headquartered in San Diego, California.
Learn more about Encore Capital Partners
Size
6,604 employees
Market Cap
$1.1 billion
Industry
Net Income
$211.8 million
Founded
1999
5 Year Trend
+6.6%
Revenue
$1.4 billion
NASDAQ

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