Summary of Position:The Corporate Human Resources Manager serves as a strategic and operational partner within the Fortune Fish International Human Resources team, supporting the Corporate Office population and enterprise-wide HR initiatives. This role is responsible for administering and supporting key HR functions, including benefits administration, talent acquisition, performance management, employee relations, compensation, payroll, employee engagement, HR compliance, and HR systems/process improvement.
The ideal candidate is collaborative, highly organized, analytical, service-oriented, and able to manage multiple priorities in a fast-paced environment while maintaining confidentiality and professionalism.
Essential Duties and Responsibilities :HR Operations & Central Office Support- Partner with HR leadership on enterprise HR projects, policies, implementations, and initiatives.
- Coordinate rollouts of HR programs, including communications, training materials, reference guides, and employee education.
- Serve as a point of contact for inquiries and requests directed to the CHRO, ensuring timely follow-up and escalation when appropriate.
- Collaborate cross-functionally to support organizational initiatives and ensure the successful delivery of HR commitments.
- Lead end-to-end recruiting efforts for corporate positions, from requisition creation and candidate sourcing through offer management and new hire onboarding.
- Assist with HR analytics and reporting to identify trends, gaps, and opportunities for continuous improvement.
- Support optimization and integration of HR systems, processes, and workflows to improve efficiency and employee experience.
- Partner with HR stakeholders to define project requirements, timelines, deliverables, and implementation plans.
- Manage relationships with third-party vendors, consultants, brokers, and benefit administrators.
- Maintain and monitor organizational review cycles related to performance evaluations, compensation reviews, benefits administration, and job descriptions.
- Develop and manage internal HR communications, including newsletters, announcements, and employee engagement messaging.
- Process and manage incoming HR-related mail, including benefits and payroll documentation, ensuring accurate and timely distribution and upload of tax forms, garnishments, and other compliance records into the HRIS.
Benefits Administration- Support annual open enrollment activities, including employee communications, vendor coordination, system updates, and employee education.
- Ensure benefit enrollment data accuracy within the HRIS and carrier systems, providing eligibility information to vendors as well as investigating and resolving discrepancies as needed.
- Respond to employee benefit inquiries and provide a high level of customer service and issue resolution.
- Evaluate and recommend process improvements and automation opportunities related to benefits administration and employee support services.
- Assist with benefits audits, compliance reporting, and reconciliation activities.
Performance Management & Compensation- Coordinate and support annual performance review and compensation planning processes.
- Partner with managers and HR leadership to address employee performance concerns and development opportunities.
- Support implementation and administration of competency frameworks and employee development initiatives.
- Train managers on performance management best practices, employee coaching, and development planning.
- Assist with job description reviews and compensation benchmarking activities.
Employee Engagement & Compliance- Support employee engagement initiatives and programs that promote a positive workplace culture, including but not limited to milestone anniversaries, employee recognition, and event coordination.
- Ensure compliance with applicable federal, state, and local employment laws and company policies.
- Maintain confidentiality of sensitive employee and organizational information.
- Manage employee relations matters, conducting prompt, thorough, and impartial investigations, resolving workplace issues, and ensuring compliance with company policies and applicable employment laws.
- Support HR policy administration, audits, and documentation updates.
Additional Responsibilities- Perform other related duties and special projects as assigned.
Qualifications:Education- Bachelor's degree in Human Resources, Business Administration, or related field required.
Experience- Minimum 3-5 years of progressive Human Resources experience in a corporate environment.
- Experience supporting organizations with 1,000+ employees preferred.
- Experience with HRIS platforms, benefits administration, and performance management programs preferred.
Knowledge, Skills & Abilities- Strong interpersonal, verbal, and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- Ability to maintain confidentiality and exercise sound judgment.
- Proficiency in ADP, Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
- Working knowledge of HR laws, regulations, and best practices.
- Strong customer service orientation and collaborative mindset.
Work Environment- Fast-paced professional office environment.
- Ability to work both independently and collaboratively across departments.
- Occasional flexibility in schedule may be required to support business needs.
