JOB PURPOSE:

The Corporate Facilities Operations Manager is responsible for the strategic leadership, operational oversight, and continuous improvement of all facilities functions across two corporate campuses. This role ensures that each campus operates safely, efficiently, and in alignment with organizational standards. Core areas of responsibility include maintenance, security, housekeeping, vendor management, and day-to-day facilities operations.

KEY RESPONSIBILITIES:

Facilities Leadership & Strategy

1. Provide overall leadership and direction for facilities operations across two corporate campuses.

2. Develop and implement operational strategies, policies, and procedures that support a safe, efficient, and high-quality workplace environment.

3. Partner with senior leadership to align facilities initiatives with organizational goals.

Operations Management

4. Oversee daily facility operations, ensuring all building systems, equipment, and services function effectively and reliably.

5. Manage preventive and corrective maintenance programs to minimize downtime and extend asset life.

6. Ensure housekeeping and custodial services meet cleanliness, safety, and presentation standards.

7. Direct security operations to maintain a secure environment for employees, visitors, and company assets.

Vendor & Budget Oversight

8. Manage relationships with external vendors, contractors, and service providers, ensuring performance meets contractual expectations.

9. Develop and manage the facilities operations budget, including forecasting, cost control, and capital planning.

10. Evaluate and negotiate service contracts to optimize value and service quality.

Compliance & Safety

11. Ensure compliance with all local, state, and federal regulations related to building operations, safety, and environmental standards.

12. Lead emergency preparedness planning, including drills, response protocols, and business continuity support.

13. Promote a culture of safety and operational excellence across all facilities teams.

Team Leadership

14. Lead, mentor, and develop a high-performing facilities team, including maintenance, security, and housekeeping personnel.

15. Establish clear performance expectations and foster a collaborative, service-oriented work environment.

16. Support workforce planning, training, and professional development initiatives.

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge
• Deep understanding of facilities management principles, building systems, and operational best practices.
• Strong knowledge of maintenance programs, HVAC, electrical, plumbing, and life-safety systems.
• Familiarity with security operations, access control systems, and emergency response protocols.
• Knowledge of custodial standards, workplace hygiene practices, and environmental services.
• Understanding of regulatory requirements, including OSHA, ADA, environmental regulations, and local building codes.
• Experience with budgeting, forecasting, capital planning, and vendor contract management.

Skill
• Strong leadership and team-building skills with the ability to motivate and develop diverse operational teams.
• Excellent communication skills, including the ability to collaborate effectively with executives, staff, and external partners.
• Skilled in strategic planning, operational analysis, and process improvement.
• Proficient in facilities management software, work order systems, and building automation platforms.
• Strong negotiation skills for managing vendor contracts and service agreements.
• Effective problem-solving and decision-making skills, especially in fast-paced or high-pressure environments.

Abilitie
• Ability to oversee multi-site operations and balance competing priorities across two corporate campuses.
• Ability to interpret technical information and make informed operational decisions.
• Ability to manage large-scale projects, timelines, and budgets with precision.
• Ability to foster a culture of safety, accountability, and continuous improvement.
• Ability to respond quickly to emergencies, operational disruptions, or facility-related incidents.
• Ability to build strong relationships and influence stakeholders at all levels of the organization.

Qualifications:

MINIMUM EDUCATION REQUIRED:

Bachelors degree in Facilities Management, Business Administration, or related field (or equivalent experience)

MINIMUM EXPERIENCE REQUIRED:

8+ years of progressive experience in facilities operations, including multi-site oversight.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

N/A

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)