Copy of Strategic Business Development Manager

SiteMinder

$90K — $130K *
Miami, FL 33186In-Person
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Extensive enterprise SaaS sales experience with a proven track record of new business acquisition
  • Strong experience in sourcing and closing net-new enterprise accounts
  • Ability to build pipeline from scratch using outbound strategies
  • Solid understanding of hotel distribution systems like PMS and CRS
  • Direct experience in hospitality or travel technology is mandatory
  • Strong pipeline management and forecasting skills using CRM, preferably Salesforce
  • Exceptional communication and executive-level presentation skills

Responsibilities

  • Prospect, source, and close net-new enterprise accounts in the hospitality sector
  • Build pipeline from scratch through strategic outreach and account mapping
  • Manage long sales cycles involving VP- and C-level stakeholders
  • Drive upsell and expansion opportunities within large hotel groups and chains
  • Lead strategic account planning and develop tailored engagement strategies
  • Collaborate with cross-functional teams to deliver solutions and close deals
  • Maintain disciplined pipeline management and accurate CRM forecasting

Benefits

  • Remote role based in Florida
  • Equity packages to participate in company growth
  • Mental health and well-being initiatives
  • Generous parental leave policy, including secondary leave
  • Annual paid birthday, study, and volunteer leave
  • Sponsored social clubs, team events, and celebrations
  • Employee Resource Groups (ERGs) for connection and involvement
  • Investment in personal growth through training opportunities
Full Job Description
About the Strategic Business Development Manager

We are looking for a high-performing Strategic Business Development Manager with a strong hunter mentality to drive new business across large hotel groups and enterprise hospitality brands. This role is focused on acquiring net-new logos, building pipeline from scratch, and expanding strategic accounts within complex, multi-stakeholder environments. You will work closely with cross-functional teams to deliver value-driven solutions across the hotel technology ecosystem.

What you'll do...
  • Prospect, source, and close net-new enterprise accounts within the hospitality space
  • Build pipeline from scratch through outbound outreach, strategic account mapping, and multi-threaded engagement
  • Manage long and complex sales cycles involving VP- and C-level stakeholders
  • Drive upsell and expansion opportunities within large hotel groups, management companies, and enterprise chains
  • Lead strategic account planning and develop tailored engagement strategies
  • Collaborate cross-functionally with internal teams to deliver solutions and close deals
  • Maintain disciplined pipeline management and accurate forecasting within CRM (Salesforce preferred)
  • Deliver high-impact presentations and communicate value at the executive level
What you have...
  • Extensive enterprise SaaS sales experience with a proven track record of new business acquisition
  • Strong experience prospecting, sourcing, and closing net-new enterprise accounts
  • Ability to build pipeline from scratch using outbound strategies and multi-threaded engagement
  • Solid understanding of hotel distribution (channel management, PMS/CRS connectivity, rate management, e-commerce)
  • Experience driving upsell and expansion within enterprise organizations
  • Proven ability to manage complex, long sales cycles and engage VP- and C-level stakeholders
  • Strong pipeline management and forecasting skills using CRM tools (Salesforce preferred)
  • High ownership mindset with the ability to work independently in a fast-paced environment
  • Exceptional communication and executive-level presentation skills
  • Direct experience in hospitality, travel tech, or hotel distribution (e.g., OTAs, PMS, channel managers, revenue management systems) - Mandatory
  • Background in value-based or consultative selling methodologies (preferred)
  • Experience working with global teams across time zones (preferred)
  • Understanding of integration ecosystems (PMS, CRS, RMS, booking engines, payments) - Mandatory
  • Existing network within hospitality partners is a strong advantage
  • Spanish language skills (a plus)

Our Perks & Benefits...
  • Remote role from Florida state

- Equity packages for you to be a part of the SiteMinder journey

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

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