Bank of America Corporation

Copilot- Power Platform Engineer

Bank of America Corporation • $120K — $145K *
Addison, IL 60101In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years experience in architecture/engineering within Microsoft cloud services focusing on AI
  • Expert-level knowledge in AI and modeling services across Microsoft technologies
  • Strong experience in Active Directory, network infrastructure, and PowerShell scripting
  • Understanding of AI governance, security frameworks, and compliance standards like GDPR and HIPAA
  • Excellent communication skills, both verbal and written, with experience mentoring junior engineers
  • Ability to create detailed architecture documents and manage complex project requirements

Responsibilities

  • Leads Microsoft 365 Copilot Engineering to ensure operational sustainability
  • Hands-on configuration of AI-driven interactions in Microsoft 365
  • Educates team members on standardization strategies and technology best practices
  • Provides engineering support for AI security and compliance integration
  • Generates and maintains engineering documentation for operational excellence
  • Mentors junior engineers, facilitating problem-solving and communication with management
  • Participates in solution discussions to find creative, compliant solutions across the organization

Benefits

  • Collaborative work environment fostering innovation and creativity
  • Opportunities for professional development and certifications
  • Engagement in cross-functional teams with diverse expertise
  • Focus on operational excellence and sustainable engineering solutions
  • Flexibility to work in a fast-paced, dynamic technology landscape
Full Job Description
Job Description:

This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices.

The candidate must be a self-motivated individual with experience in Artificial Intelligence with modern productivity systems. Experience should include Microsoft Copilot for M365, AI modeling, Microsoft Copilot Studio and cloud security/compliance controls to ensure best practices across services. The candidate will guide standard configurations and baselines, while helping propose technical solutions to implement, monitor, and maintain long term configurations that adhere to bank compliant baselines and standards. Strong technical and customer communication skills are required for this role. Candidates must be able to interact directly with all stakeholders, including project, security, compliance, user experience, other engineering teams, architecture, operations, and governance.

Responsibilities:
  • Leads Microsoft 365 Copilot Engineering with focus on operational sustainability and compensating controls to ensure resiliency
  • Hands on configuration of the AI-driven customer interactions of Microsoft 365 to support evolving capabilities and services
  • Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions
  • Provide engineering support for AI security and compliance development and system integration
  • Will generate and maintain engineering artifacts in support of operational excellence
  • Provide oversight on technical activities to function as a mentor, help with problem escalation, and communicate significant problems or issues to management
  • Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
  • Produces detailed designs of infrastructure and application architecture components
  • Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
  • Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stack put forward by Solution Engineer Lead
  • Mentors and guides more junior Engineers ensuring system design technology solutions comply with enterprise system design and engineering standards


Required Qualifications:
  • 10+ years' experience with architecture and/or engineering across Microsoft cloud services with a focus on AI
  • Expert-level knowledge of relevant AI and modeling services both cloud and on-premises, across various Microsoft technologies
  • Expert-level knowledge of foundational components such as Active Directory, network infrastructure/architecture(DNS/DHCP, routing, etc.), PowerShell scripting
  • Expert knowledge of evolving AI governance and industry
  • Expert knowledge of Microsoft Copilot services including Copilot chat
  • Experience with custom AI agents and automation solutions integrating Copilot Studio to enterprise data sources
  • Understanding of hybrid cloud environments and integration with on-premises infrastructure
  • Knowledge of security frameworks and compliance standards (e.g., GDPR, HIPAA)
  • Strong experience architecting and building applications to support workstreams across multiple platform tiers
  • Self-starter, critical thinker with proven ability to deal with granular requirements yet see things holistically and strategically
  • Ability to shift and pivot with changing responsibilities
  • Ability to work effectively both independently
  • Ability to work with business and technical teams to build requirements and technical artifacts
  • Ability to prioritize and organize effectively
  • Ability to learn new technology and business process as required
  • Ability to create architecture documents including network/data flows and test plans
  • Strong interpersonal skills with excellent verbal and written communication
  • Comfortable sharing ideas and concepts in a highly collaborative team
  • Have experience with ITIL foundational, methodologies, best practices, and Agile process methodologies
  • Exceptional organizational and analytical skills with high attention to detail, effective time management skills
  • Possess a personal sense of urgency and the ability to handle a fast-paced environment
  • English Speaking/Writing
  • Excellent written and verbal communication skills
  • Authentication mechanisms including domain authentication, OAuth/Modern Authentication, Kerberos
  • Experience with Microsoft 365 licensing, identity/access management, groups
  • Experience with Azure Entra ID and Conditional Access
  • Understanding of Financial Regulatory, Legal and Compliance requirements
  • Microsoft 365 Certified: Security Administrator Associate (or similar)
  • Microsoft Security Engineer Associate certification
  • Microsoft 365 Certified: Enterprise Administrator Expert (or similar)
  • Microsoft Security Operations certifications (any)


Desired Qualifications:
  • College degree in Computer Science, Technology, Engineering, or equivalent hands-on experience
  • Other Cloud Certification
  • Other Cybersecurity certifications

Skills:
  • Analytical Thinking
  • Collaboration
  • Innovative Thinking
  • Solution Delivery Process
  • Solution Design
  • Architecture
  • Automation
  • Influence
  • Risk Management
  • Technical Strategy Development
  • Adaptability
  • Application Development
  • Business Acumen
  • DevOps Practices
  • Production Support


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Finance & Insurance
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ
BAC
* Ladders Estimates

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