Coordinator, Business Operations

PHSA$76K — $109K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in a health-related discipline or equivalent experience
  • Minimum three (3) years of program coordination or project management experience
  • Project Management Certificate is preferred
  • In-depth understanding of Indigenous issues and systemic racism in health contexts
  • Knowledge of relevant legislative frameworks and commitments.

Responsibilities

  • Coordinate strategic planning and monitor project progress for the Procurement team
  • Support budget development and ensure alignment with program objectives
  • Establish and execute detailed project plans and objectives
  • Plan and manage logistics for leadership meetings and events
  • Facilitate project-related administrative support and coordination
  • Conduct presentations and represent the program at various forums
  • Prepare analytical reports and briefing documents for senior management.

Benefits

  • Access to extensive professional development programs
  • Comprehensive benefits package including a municipal pension plan
  • Annual statutory holidays with generous vacation entitlement
  • Remote work options to support employee flexibility
  • Discount program offering a variety of local and national perks.
Full Job Description
Requisition number

204120E

Date posted

09/11/2026

Coordinator, Business Operations

Business Operations

Burnaby, BC

The Coordinator, Business Operations reports to the Chief Procurement Officer and is responsible for the coordination of Procurement Portfolio leadership teamwork and operations. The role coordinates strategic planning, including tracking and monitoring of strategic priorities, as well as supports engagement with key system partners and other interested parties, representing the Procurement Office within the health system.

The Coordinator, Business Operations develops and implements work plans including identifying resources as required, develops, briefing notes, presentations and related key documentation, collects and analyzes data, formulates and evaluates options, and recommends solutions/courses of action to support the goals of the various programs and the ongoing needs of the major partners and other interested parties. The Coordinator develops special projects on behalf of the Procurement office and sees them through implementation.

What you'll do
  • Coordinate and implement planning processes and initiatives within the Procurement and Supply Chain leadership team. Track work plans and project progress according to plan and identified metrics. Monitor and report on the status of work plans and projects and major barriers encountered. Make decisions and recommendations regarding projects and work plan scope and related changes required to facilitate a successful outcome. Implement or contribute to the implementation of effective processes.
  • Support the Procurement team in annual work planning contributing to budget development, monitor budgets and core activities to ensure that funds are spent as planned within budget, program objectives are achieved, and work plans are within scope and equitable.
  • Establish detailed project charter, plans and objectives to outline timelines and project deliverables. Execute project plan according to project methodologies, ensure successful and coordinated completion of project components, facilitate consensus with partners as needed and ensure readiness for project implementation.
  • Plan standing meetings and events for the Procurement and Supply Chain Leadership team including developing agendas, planning speakers, project managing all event logistics.
  • Support all procurement committees in planning and execution.
  • In collaboration with Procurement Operations, represent the program at various forums such as meetings, workshops, and conferences in order to share information, seek input and give presentations.
  • Prepare confidential analytical reports, briefing documents, and policies and procedures by researching topics and compiling information to assist senior management team decision-making.
  • Provide administrative support for the respective projects(s) and/or initiatives, by coordinating meetings, preparing and distributing meeting documentation, reporting on project status reports, and coordinating general administrative support functions for the various projects.
  • Participate in or lead activities to ensure completion of project goals, monitor results and intervene as necessary to ensure timelines are met, and report to the Procurement leadership team to ensure successful development, monitoring and implementation of the project/initiative plans. Direct daily work, troubleshooting, problem solving and supporting escalation of client issues, when needed.
  • Develop departmental materials and communications on behalf of the Chief Procurement Officer including announcements, memos and presentations.
  • Perform additional duties as required to support operations of the Procurement Operations portfolio.

What you bring

Qualifications
  • A level of education, training, and experience equivalent to a Master's degree in a related health discipline, plus a minimum of three (3) years recent related experience. Previous experience in program coordination, strategic planning development and implementation or project management required. Completion of a Project Management Certificate and knowledge of public health an asset.
  • Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
  • Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Business Operations contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies
  • Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
  • Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge
  • Ability to plan, implement, and problem solve independently.
  • Strong oral and written communication skills to present and prepare concise analyses, reports and recommendations to multidisciplinary audiences.
  • Excellent interpersonal and listening skills and ability to provide support and direction to a multidisciplinary and interdisciplinary team.
  • Intermediate to advanced knowledge of a variety of computer software programs such as word processing, spreadsheet, database applications, email and internet.
  • Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
  • Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $76,111 - $109,409. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Avenue, Burnaby, BC V5C 6E3
Closing Date: Applicants accepted until position is filled
Hours of Work: 07:30-15:30 Monday-Friday
Requisition #: 204120E

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Joining the PHSA team offers more than just a job; it presents a gateway to a fulfilling career in healthcare, surrounded by a community dedicated to improving public health services. PHSA stands as a beacon of innovation and leadership in the healthcare sector, providing a plethora of job opportunities that promise professional growth and personal satisfaction.

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