The Controls Department Manager reports to the Director of Operations and is responsible for the management, administration, growth, and profitability of the Controls Department, including the implementation and success of applicable sections of the annual strategic plan.

Initiative, decisiveness, tact, integrity, judgment, leadership skills, and technical knowledge are essential to achieving departmental and corporate goals. Job-related contact can occur virtually with all demographic groups, with most daily contacts being with Entek employees and departmental customers.

Job Duties and Responsibilities:

• Planning, organizing, controlling, and coordinating all aspects of the Controls Department.
• Scheduling jobs based on the known or expected complexity of the perceived work against the capabilities of available staff and the planned or promised completion time/date.
• Managing software, computer, and technology needs for the Department.
• Requires continuous improvement through OEM training and software updates. Stay out in front of new software releases and impacts to our customers; revise system architecture requirements and cost impact to estimating workbook as necessary.
• Ability to prepare estimates for large control projects, new installations, and retrofits.
• Managing and leading the on-site commissioning efforts.
• Managing the necessary administrative records and controls to protect the interests of the corporation and the customer, including prompt and accurate invoicing, project close-out, and AR.
• Coordinating the efficient use and allocation of securing and the handling of controls parts and inventory.
• Resolving customer concerns and complaints in a timely, efficient, and cost-effective manner.
• Working with suppliers on software and parts-related pricing, performance, reliability, and availability.
• Providing annual performance appraisals for all Controls Department employees.
• Hiring of staff required to deliver Controls projects successfully.
• Performing management-level duties as directed by the Director of Operations.
• Implementing quality control procedures for the Controls Department to ensure optimal customer service, efficient use of equipment and time, and meeting departmental strategic and budgetary goals.

Required Education/Experience:

• Five or more years of combined practical and academic engineering and design experience in the full range of HVACR/Controls sub-fields, including programming and configuring of Niagara, Honeywell, and Distech BMS.
• Good oral and written communication skills, including the ability to work equally well with potential customers, current customers, employees, support team members, and the general public.
• Excellent leadership and supervisory skills to motivate his/her employees to higher achievements and to keep the departmental morale high.
• Ability to visit departmental employees at the actual job site, e.g., rooftops, crawl spaces, refrigeration rooms, confined spaces, etc.
• Skill and ability in promoting and selling new engineering jobs on the phone and face-to-face.
• Ability to comprehend and implement applicable HVACR-related federal, state, and local government laws, codes, and regulations.
• Ability to represent Hamlin at HVACR-related social activities.
• Familiarity with the following computer software programs: Microsoft Office Suite (including Word, Excel, PowerPoint, Visio, and Access, in the most current version), Honeywell, Tridium Niagara, and Distech Software Suite (EC-gfxProgram, XpressNetwork Utility, etc.).

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a largely a physically active role. This position requires: stooping, kneeling, crouching, climbing, crawling, reaching, walking, lifting, grasping, feeling, repetitive motions, and moving or carrying objects or materials. Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently.

Reasonable Accommodation
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation.