Job Function: Sales Enablement
Job Sub Function: Contract Administration and Management
Job Category:Business Enablement/Support
All Job Posting Locations:Markham, Ontario, Canada
Job Description:About VisionFueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs - from the pediatric to aging eye - in a patient's lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We are searching for the best talent for a Contract Management Specialist to join our J&J Surgical Vision team. This position is based in Markham, Ontario, Canada. Purpose:As a pivotal member of the Commercial Contracting Solutions team, the Contract Management Specialist will support:
End-to-end tender and commercial contract process, from contract initiation to contract maintenance. Lead tactical processes such as contract price offerings, contract set up intake, price management and rebate calculations. Lead execution of contract development, award redlining and maintaining response library and identifying opportunities for process improvement. Ensure compliance with commercial contract Standard Operating Procedures (SOP) while fostering strong relationships with both internal and external stakeholders. Work closely with Business Unit marketing, finance, sales, legal, Healthcare Compliance (HCC) and other teams to ensure contract compliance and alignment with business goals, prioritizing high-quality deliverables.
You will be responsible for:- Bid Search and Validation: Perform bid site searches for new tenders, review tender documents, and identify information to the commercial team.
- Contract Lifecycle Management: Generate all types of contract maintenance changes (expiry, add-on, price change) received from internal partners. Recommend course of action based on investigation and analysis of current state.
- System Contract Set Up: Implement complete contract price data management by ensuring new contracts set up meet established requirements, and all pertinent files associated with the contract are current and filed appropriately.
- Documentation Compliance: Ensure timely submission and retention of final documentation, following compliance protocols set by the department. Maintain accurate records in alignment with SOX and HCC guidelines. Act as gatekeeper of contract set up activities.
- Tender Process Leadership: Lead tender / Request for Proposal (RFP) process using project management techniques to ensure kick-off and status reviews with cross-functional teams, identifies clear deliverables, assigns roles and timelines.
- Contract Development: Draft, review, and negotiate commercial agreements, ensuring alignment with commercial objectives and compliance with legal requirements.
- Award and Amendments: Review and flag non-standard T&C, lead negotiations with customer contract teams.
- Rebates: Calculation, coordination payment, tracking of tech/product credits.
- Customer Sales Reporting: Provide all sales reports to customers as per T&C within agreements.
- Business Partner Support: Recommend and create new Contracts and Pricing reports to support commercial stakeholders. Provide business partners at hoc reporting.
- Customer Communication: Address inquiries related to contracts from external customers, ensuring timely issue resolution and continuous engagement.
- Pricing Disputes: Leads the investigation of Pricing Discrepancies until resolution while assessing priority in order to reduce revenue impacts and process inefficiencies.
- Team Participation: Engage actively in various organizational initiatives, supporting management objectives and team development.
- Manages Customer Group Purchasing Organization (GPO): Configurations in order to ensure accurate pricing aligned across GPO members; interfaces with Sales & Operations Analyst to ensure accurate utilization of GPO member data in local data and analytics outputs and reporting.
- Contracts: Drafts and reviews agreements, contracts and terms and conditions based on commercial and legal and healthcare compliance input and requirements.
- Participate in various initiatives as required by Management.
Qualifications:Required:- University/Bachelor's degree or equivalent combination of experience and education is required.
- Minimum of 4-6 years progressive business experience is required; experience drafting and revising contracts is preferred; law firm, in-house legal department or equivalent experience is preferred.
- Experience in contract administration or related business experience is required, life sciences is preferred.
Required Knowledge, Skills and Abilities:
- Detail and process oriented.
- Demonstrated excellent judgment.
- Demonstrated ability to effectively work independently with limited supervision.
- Demonstrated ability to build strong relationships with stakeholders, business partners and customers and to influence effectively is required.
- Demonstrated abilities to work in a fast-paced environment, meet stringent timelines, prioritize work relative to business context, and handle multiple demands simultaneously.
- Highly computer literate, with advanced skills in MS Office (Outlook, Word, Excel and PowerPoint) and different legal and contracts databases.
- Excellent interpersonal and communication skills (both verbal and written).
- Basic contract negotiating skills.
- Up to 10% business travel may be required.
Preferred Knowledge, Skills and Abilities:
- Bilingualism in English and French would be an asset.
- RFP and 3rd party vendor experience would be an asset.
- Relevant Certificate or Diploma from a recognized Post-secondary College or Institute (Paralegal Licence from the Law Society of Upper Canada or Completion of Law Clerk program accredited by The Institute of Law Clerks of Ontario, or equivalent).
The expected base pay range for this position is $74,000 to $119,025 CAD.
AI Usage DisclosureThe Company uses Artificial Intelligence in its assessment of applicants.
Vacancy DisclosureThis job posting is for an existing position.
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Required Skills: Contract Administration, Process Oriented
Preferred Skills:French Language, Request for Proposals (RFP), Vendor Engagement
