The Opportunity:

Facilities and Business Operations is seeking a Continuous Improvement Specialist III to support continuous improvement initiatives that enhance service delivery, quality, and operational performance. This role directly supports the Director of Process Improvement by leading continuous improvement projects, developing data-driven recommendations, and working with cross-functional teams to implement sustainable operational improvements. The successful candidate will help foster a culture of continuous improvement by partnering with departments to identify opportunities, facilitate change, and implement and sustain operational improvements.

Responsibilities:

• Lead continuous improvement initiatives through the application of Lean principles, process analysis, and collaborative problem-solving to improve operational efficiency, service delivery, and organizational performance.
• Facilitate Kaizen training, problem-solving workshops, and continuous improvement activities that engage stakeholders, document outcomes, and support sustainable process improvements.
• Apply Lean, PDCA, and Six Sigma problem-solving methodologies, including process mapping, root cause analysis, waste identification, and visual management techniques to improve operational performance.
• Collect, organize, and analyze process data to identify performance trends, determine root causes, and define opportunities for improvement that support project planning and the execution of continuous improvement initiatives.
• Lead and coordinate continuous improvement projects by establishing project plans, facilitating cross-functional collaboration, tracking milestones, documenting lessons learned, and communicating project status to stakeholders.
• Identify workflow gaps or inefficiencies through process mapping, data analysis, and the development or maintenance of business process documentation and standard operating procedures (SOPs).

Minimum Qualifications:

Bachelor's degree and 4+ years of relevant experience; or High School Diploma (or equivalent) and 8+ years of relevant work experience in lieu of degree an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 3+ years of experience in process improvement, operations, or a related field, preferably within a manufacturing, facilities, or other large organizational setting, with demonstrated contributions to improving efficiency and quality.
• Working knowledge of Lean, Six Sigma, or other process improvement methodologies, with demonstrated experience applying these methodologies to improve operational processes.
• Lean certification, Six Sigma Green Belt certification, or an equivalent professional continuous improvement credential.
• Experience applying statistical or analytical techniques to evaluate process performance, identify variation, and support data-driven decision making.
• Demonstrated experience applying Kaizen principles and facilitating the teaching, coaching, and execution of Kaizen activities.

Special Instructions to the Applicants:

The anticipated salary range for this position is $80,000 to $85,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver's license. The position may involve driving to various locations on and off campus to conduct University business.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Business Process Improvement Specialist III

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department
Facilities & Business Operations - Finance Business Center

Work Schedule
Monday through Friday, 8:00 AM - 5:00 PM

Type of Appointment
Regular

Expected Salary
$64,518.00 to Negotiable

Job Posting End Date