Continuous Improvement Manager

Kelli's Gift Shop Suppliers

$80K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in warehouse operations, distribution, inventory control, logistics, or continuous improvement.
  • Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field preferred.
  • Supervisory or leadership experience highly valued.
  • Strong knowledge of warehouse operations and WMS systems required.
  • Experience with inventory control and cycle counting, including root cause analysis.
  • Proficient in Microsoft Excel and familiar with reporting tools like Power BI is a plus.
  • Knowledge of Lean, Six Sigma, or continuous improvement methodologies preferred.
  • Familiarity with automation, robotics, AI, or emerging technologies is advantageous.
  • Outstanding analytical, organizational, communication, and problem-solving skills are essential.

Responsibilities

  • Lead continuous improvement initiatives for the distribution operation.
  • Identify opportunities to enhance productivity, efficiency, inventory accuracy, and safety.
  • Develop and refine SOPs and Work Instructions for operational workflows.
  • Establish and track operational KPIs and generate reports accordingly.
  • Analyze data trends to uncover problems and areas for improvement.
  • Conduct root cause analysis to develop long-term corrective actions.
  • Create and maintain operational dashboards, ensuring automation of reporting where possible.
  • Direct the cycle count and inventory accuracy programs within the company.
  • Supervise Cycle Count and Inventory Specialist teams effectively.
  • Resolve inventory discrepancies and manage adjustments while liaising with relevant stakeholders to address customer and vendor issues.
  • Collaborate cross-functionally to implement lasting solutions for operational challenges.
  • Research emerging automation and technology to enhance operational performance.
  • Test and implement new technological solutions in coordination with IT and Operations teams.
  • Drive improvement projects through the entire lifecycle from identification to measurement.
  • Mentor and develop direct reports, fostering a culture of continuous improvement within the team.

Benefits

  • Autonomy to influence operational practices and drive growth.
  • Opportunity to develop and implement meaningful improvement solutions.
  • Collaborative environment with cross-functional teams.
  • Capacity to lead significant change initiatives with measurable impact.
  • Culture that values and promotes continuous improvement and accountability.
Full Job Description
Kelli's is looking for a Continuous Improvement Manager to drive improvements across our distribution operation. This role will focus on process improvement, operational analytics, inventory accuracy, and technology adoption to help us work smarter, improve efficiency, and support continued growth.

The ideal candidate is a hands-on problem solver who enjoys analyzing data, identifying the root cause of issues, improving processes, and finding practical ways to use automation, AI, and technology to make operations better.

This position will also oversee our Cycle Count and Inventory Specialist teams and work closely with Operations, Purchasing, Sales, IT, and Executive Leadership.

Key Responsibilities
  • Lead continuous improvement initiatives across the distribution operation.
  • Identify opportunities to improve productivity, efficiency, inventory accuracy, service levels, and safety.
  • Develop, maintain, and improve SOPs and Work Instructions.
  • Establish and monitor operational KPIs and reporting.
  • Analyze data and trends to identify problems and opportunities for improvement.
  • Lead root cause analysis and develop corrective actions for recurring issues.
  • Develop and maintain operational dashboards and automate reporting when possible.
  • Lead the company's cycle count and inventory accuracy program.
  • Supervise Cycle Count and Inventory Specialist team members.
  • Investigate inventory discrepancies, adjustments, damages, and customer/vendor issues.
  • Partner cross-functionally to resolve problems and implement long-term solutions.
  • Research and evaluate automation, robotics, AI, and emerging technologies that can improve operations.
  • Partner with IT and Operations to test and implement new technology solutions.
  • Lead improvement projects from identification through implementation and measurement.
  • Coach and develop direct reports while promoting a culture of continuous improvement.


Requirements

Qualifications
  • 5+ years of experience in warehouse operations, distribution, inventory control, supply chain, logistics, or continuous improvement.
  • Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field preferred.
  • Previous supervisory or leadership experience preferred.
  • Strong knowledge of warehouse operations and WMS systems.
  • Experience with inventory control, cycle counting, and root cause analysis.
  • Advanced Microsoft Excel skills.
  • Experience with Power BI or other reporting tools is a plus.
  • Lean, Six Sigma, or other continuous improvement experience preferred.
  • Experience with automation, robotics, AI, or emerging technology is a plus.
  • Strong analytical, organizational, communication, and problem-solving skills.
  • Ability to work effectively with both frontline employees and leadership.


What Success Looks Like
  • Improved inventory accuracy and reduced inventory adjustments.
  • More efficient and standardized processes.
  • Better visibility into operational performance.
  • Reduced manual and non-value-added work.
  • Successful implementation of process, technology, automation, and AI improvements.
  • Sustainable solutions to recurring operational problems.
  • A stronger culture of accountability and continuous improvement.


Why Join Us?

This is an opportunity to have a direct impact on how our operation works and grows. You will have the autonomy to identify opportunities, develop solutions, implement change, and measure the results.

If you are someone who naturally asks "How can we do this better?", we'd like to hear from you.

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