MO-SSM Health St. Mary's Hospital - St. Louis Worker Type: Regular Job Highlights: Lead meaningful change across the organization by driving process excellence, operational efficiency, and performance improvement initiatives. As a Continuous Improvement Manager, you'll partner with leaders and frontline teams to identify opportunities, analyze performance, implement sustainable solutions, and foster a culture of continuous improvement. This is an exciting opportunity to make a measurable impact on quality, outcomes, employee engagement, and organizational success every day. Scheduling & Logistics: • The position is fully onsite. • Work schedule is Monday through Friday, 8:00 AM to 4:30 PM. • There is no on-call requirement. • The job location is St. Mary's Hospital - St Louis, MO Skills & Matching Criteria: • Curiosity • Problem-solving mentality • Comfortable speaking and working with leaders • Self-starter • Comfort with ambiguity • Willingness to travel (10%) • Data savvy; • Proficiency with technology (Excel, Power BI, QlikView, or other analytic tools) • Process improvement experience Job Summary: Support assigned areas through the coaching and development of hospital executives with oversight to regional or senior leadership on the administration, deployment and technical aspects of SSM Health's operating model. Serve as a mentor to various levels of leadership to manage and provide in-depth and broad CI expertise in order to achieve strategic and operational performance objectives to reach business goals. Responsible for facilitating activities based on needs, and for delivering educational content to leaders and teams related to SSM Health's continuous improvement methodology. While serving as a coach to the leaders they serve, the individual will assist in identifying, monitoring and mentoring leaders to improve outcomes using the systems and elements in the operating model. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Serves as a coach to healthcare executive teams with oversight to regional or senior leadership on the implementation and deployment of SSM Health's operating model. • Identifies, performs or manages tasks related to defining and measuring problems while coaching leaders to solve unique and complex challenges that have a significant impact on the ministry or business unit. • Acts as an internal consultant in support of unit and ministry-based strategy deployment activities; supporting the development of short and long term strategies incorporating SSM Health's operating model practices to facilitate progress and achieve strategic objectives. • Conducts advanced improvement activities through the engagement of leaders and teams while building a culture of continuous learning and enablement through the deployment of SSM Health's operating model. • Coordinates and leads key improvement initiatives while acting as a coach to internal teams; coordinating workshops, team training, and openly sharing technical expertise related to SSM Health's operating model to ensure continued adoption of the systems and elements. • Coaches and develops a problem-solving culture at all levels of the organization. • Facilitates in-person or virtual "train the trainer" sessions in a professional, articulate manner that clearly demonstrates SSM Health mission and values. • Performs other duties as assigned. EDUCATION • Bachelor's degree or equivalent combination of education and experience EXPERIENCE • Three years' process improvement experience working with executive teams PHYSICAL REQUIREMENTS • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS • None Department: Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40