TeleTech

Continuity of Operations Planner

TeleTech$86K — $198K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of military planning experience with a Brigade HQs staff
  • Familiarity with the Military Decision-Making Process (MDMP)
  • Background in Mission Assurance and Emergency Management planning
  • Knowledge of U.S. National Defense and Security Strategies
  • Understanding of U.S. Army Protection Warfighting Function and Homeland Defense Planning
  • Secret clearance required
  • Bachelor's degree required

Responsibilities

  • Develop and update Continuity of Operations (COOP) Plans and policies
  • Conduct business process analysis for mission-critical functions
  • Apply emergency management procedures for safeguarding assets
  • Assess potential impacts from disasters or conflicts on operations
  • Collaborate with stakeholders across USPACOM on COOP requirements
  • Analyze operational plans to ensure continuity of operations
  • Identify communication systems and resource utilization for planning

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement plans
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life balance programs
  • Recognition awards for exceptional performance
Full Job Description
Continuity of Operations Planner
The Opportunity:

As an Operation Planner, you'll bring your military planning expertise to work on projects supporting homeland defense and enabling military operational readiness through robust Continuity of Operations (COOP) planning. Assist in the development, updating, and publishing of a family of COOP Plans, Concept of Operations (CONOPS), and policies. Conduct business process analysis to recommend plans and procedures to maintain mission critical function during all levels of impact from natural disasters, military conflict, and every plausible source of catastrophic disruption to operations. Apply in-depth understanding of emergency management procedures and policy, planning for temporary work locations or alternate facilities, maintaining redundancy and continuity in protecting government assets and developing procedures for safeguarding sensitive and classified information. Priorities for planning consideration includes plan and CONOP development, identification of communication systems and personnel, resource utilization, and training and exercise execution. Understand and be able to apply a variety of processes to include operational planning, Joint Planning Process (JPP), and the Planning, Programing, Budgeting and Execution (PPBE) to work collaboratively across USPACOM with various stakeholders on COOP.

Join us. The world can't wait.

You Have:
  • 3+ years of experience in military planning as part of a Brigade HQs staff
  • Experience in the Military Decision-Making Process (MDMP)
  • Experience in Mission Assurance and Emergency Management planning
  • Knowledge of National Defense Strategy and National Security Strategy
  • Knowledge of U.S. Army Protection Warfighting Function, Homeland Defense Planning, and Multi-Domain Operations
  • Ability to follow through with orders production, program development, and stakeholder requirements management
  • Ability to analyze operational, strategic, and campaign plans to align and nest continuity of operations requirements
  • Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience in the Joint Planning Process (JPP)
  • Experience supporting operations across USPACOM
  • Ability to travel domestically and internationally up to 25% of the time
  • TS/SCI clearance
  • Completion of Military Education Level 4 Qualification Course, Senior NCO Professional Military Education, or Enlisted Joint Professional Military Education II


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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