Amazon

Content Operations Manager, Content Operations

Amazon$85K — $149K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of episodic and film workflows technical experience
  • 5+ years of coordination, project management, or asset operations experience
  • Proficient in Microsoft Office tools
  • Experience in production or post-production processes
  • Familiarity with digital media assets and file formats

Responsibilities

  • Manage the intake and storage of post-production deliverables in AWS
  • Audit post-production deliverables at various production phases
  • Collaborate with internal teams to set best practices for file organization
  • Establish cloud infrastructure for file storage and transfer protocols
  • Oversee audio validation and coordinate third-party vendor deliveries
  • Lead complex, cross-functional initiatives
  • Develop operational documentation and standard operating procedures

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Flexible Spending Accounts
  • Support for adoption and surrogacy reimbursement
Full Job Description
Amazon MGM Studios Studio Content Services team intakes, optimizes, stores, distributes and preserves all content, whether Amazon Original or MGM, across all post-Theatrical releasing strategies. In addition to intaking, managing and launching hundreds of Original shows and Movies on Prime Video each year, Studio Content Services also fulfills externally, delivering Amazon MGM content to over 1000 external endpoints worldwide.

We're seeking a Content Operations Manager to support our global content workflows and drive operational excellence. This role will architect and implement standardized, cloud-based editorial workflows using AWS, replacing legacy systems with modern, automated solutions. The position focuses on developing comprehensive workflow specifications, technical documentation, and operational standards while optimizing our digital media supply chain. Success in this role requires orchestrating change across multiple teams, establishing best practices, and creating scalable processes that enhance content operations efficiency.

This role offers the opportunity to shape the future of our content operations, driving efficiency and innovation through standardized workflows and cloud-based solutions. The ideal candidate will combine technical expertise with strong operational knowledge to deliver scalable, future-proof content workflows.

Key job responsibilities
• Manage the reception, validation, and storage of Post Production deliverables into Studios tooling and AWS cloud infrastructure (S3), ensuring all assets adhere to technical specifications, mandated file naming conventions, and pass quality control (QC) checks.
• Audit Post Production deliverables throughout all phases of production, archive, and wrap, working closely with internal teams to identify, flag, and track down missing or non-conforming deliverables.
• Collaborate cross-functionally with Post Management, Delivery, and Technology teams to establish and communicate best practices, file transfer mechanisms, and Studio requirements for file/folder organization and structure within cloud-based storage environments.
• Establish and manage cloud infrastructure for the receipt and storage of Original Camera Files (OCF) and archival deliverables-including NAM, DSM, Editorial Project Files, and VFX - defining folder structures, file transfer mechanisms, and storage protocols
• Manage the delivery and receipt of final ProTools session files, coordinating audio validation and file integrity checks with third-party (3P) vendors, and overseeing the delivery of validated audio into Amazon MGM Studios Digital Asset Management (DAM) system.
• Drive high-impact, complex initiatives that require cross-functional collaboration with multiple teams, stakeholders, and external partners.
• Adapt to evolving proprietary tooling and platforms by proactively learning, training, and integrating new systems into operational workflows.
• Serve as a subject matter expert on content operations processes, ensuring alignment between production workflows and downstream distribution requirements.
• Develop and maintain operational documentation, standard operating procedures (SOPs), and workflow guides to support team scalability and knowledge transfer.

About the team

You will join Studio Content Services, a mission-critical team that intakes, optimizes, stores, distributes and preserves all Amazon MGM Studios content across all post-Theatrical releasing strategies. Our team manages hundreds of Original shows and Movies on Prime Video each year and delivers Amazon MGM content to over 1000 external endpoints worldwide.

BASIC QUALIFICATIONS

- 5+ years of episodic and film workflows technical experience

- 5+ years of coordination, project management, asset operations or post delivery experience

- Knowledge of Microsoft Office products and applications

- Experience in production or post production processes and facilities

PREFERRED QUALIFICATIONS

- Experience in coordination, project management, asset operations or post delivery

- Experience with Dolby Vision, Dolby Atmos, UHD, HDR, and film workflows

- Knowledge of digital media assets, file sequence management and file formats required

- Ability to coordinate and track high volume of work through an end-to-end workflow

- Knowledge of Post Production, Delivery & Archive practices

- Experience managing multiple projects to meet aggressive delivery timelines

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Culver City - 85,100.00 - 149,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Media Jobs

Find similar Content Operations Manager, Content Operations jobs: