Over 5 years of experience in content design or UX writing with a strong portfolio.
Proven ability to create help and instructional content for digital products.
Experience with established design systems and content standards.
Strong stakeholder management skills with cross-functional teams.
Familiarity with Figma, Lucid, Confluence, or Miro, with a preference for backgrounds in payments or financial services.
Familiarity with AI tools and WCAG 2.1 AA accessibility standards is a plus.
Responsibilities
Write UX content for apps, web, and complex process screens.
Support legacy redesigns and new product launches.
Ensure content clarity, accuracy, and regulatory compliance.
Provide on-call support for urgent content needs.
Develop clear help articles, FAQs, tooltips, and onboarding materials for payments products.
Maintain content consistency through style guides and design standards.
Create reusable content components and identify standardization opportunities.
Full Job Description
Sr Content Designer Responsibilities:
UX writing for apps, web, and complex process screens
Supporting legacy redesigns and net new product launches
Ensuring clarity, accuracy, and regulatory compliance
Acting as on-call support for high priority content needs
Develop clear, engaging help articles, FAQs, tooltips, and educational materials for payments products to support user onboarding and activation.
Ensure content consistency by contributing to style guides, content patterns, and design standards.
Create reusable content components and identify opportunities for standardization across platforms.
Sr Content Designer Qualifications:
Over 5 years of experience in content design, UX writing, or related fields with a strong portfolio.
Proven ability to craft help and instructional content for digital products.
Experience working within established design systems and content standards.
Skilled in collaborating with product and technology teams, with strong stakeholder management skills.
Proficiency with tools such as Figma, Lucid, Confluence, or Miro. A background in payments, financial services, or banking is preferred; familiarity with AI tools and accessibility standards (WCAG 2.1 AA) is a plus.
