Accenture

Content Account Manager - Life Sciences

Accenture$82K — $132K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of account or project management experience in digital channels or related fields.
  • Experience managing programs in regulated industries, particularly pharmaceuticals or MedTech.
  • Hands-on experience across various digital channels, including interactive media and content production.
  • Strong curiosity and passion for analytics and digital trends.
  • A University Degree is required for this position.
  • Understanding or interest in engaging healthcare professionals and patients.
  • Fluency in English due to global interaction requirements.

Responsibilities

  • Manage and cultivate long-term relationships with Life Sciences clients.
  • Draft Scopes of Work alongside cross-functional teams.
  • Collaborate with Subject Matter Experts to devise marketing strategies.
  • Define project scope tailored to client needs and requirements.
  • Create project plans, identify necessary resources, and adjust as required.
  • Write briefs for internal creative and marketing teams.
  • Serve as the primary contact for clients throughout the project lifecycle.
  • Manage compliance with medical and legal review processes for FDA submissions.
  • Ensure high-quality project outcomes are delivered on time and on budget.
  • Grow revenue within established accounts and achieve account targets.

Benefits

  • Opportunities for professional growth within a dynamic environment.
  • Collaborative team culture with cross-department interaction.
  • Exposure to cutting-edge digital marketing strategies in the life sciences sector.
Full Job Description
You Are:

As an Account Manager you will work within our Business Services Department in the creation and rollout of customer experience solutions and digital marketing strategies tightly integrated with our clients' business objectives. Our Account Managers have the opportunity to flex across Agency Services (Client Services, Project Management) and Consulting programs and are responsible for building and maintaining relationships with client stakeholders while managing digital projects across multiple accounts and supporting development of existing and new Life Sciences accounts, as well as growing new opportunities for Accenture to provide value.

If you have a passion for making a difference in patients' lives, and can thrive in a fluid, fast-paced, energetic environment, we'd love to talk to you!

The Work:
  • Manage and build long-term Life Sciences client relationships by delivering best-in-class digital services.
  • Draft Scopes of Works with cross-functional teams.
  • Work with cross-department Subject Matter Experts to develop marketing/media/creative strategies for clients.
  • Define project scope based on client needs and requirements.
  • Create and execute project plans; identify resources needed, assign individual responsibilities, and revise, as appropriate, to meet changing needs and requirements.
  • Write briefs for the internal creative and marketing teams.
  • Act as the main point of contact for clients during the project lifecycle
  • Manage medical, legal, medical review organization and submissions for FDA.
  • Ensure on-budget and on-time high-quality project deliverables.
  • Grow revenue within existing accounts and maintain account targets.


Here's What You Need:

  • 7+ years of account or project management experience in digital channels, or comparable experience in client services, public relations or project management experience.
  • Experience with managing programs in a regulated industry - ideally pharmaceuticals or MedTech.
  • Understanding of and hands-on experience across channels such as interactive media, web site planning, design and development, user experience, mobile, responsive design, mobile app design, motion design/video, print, or content production.
  • Curiosity and passion for analytics and emerging digital trends and tools.
  • A University Degree is required for this position
  • An understanding or interest in engaging healthcare professionals and patient audiences to motivate and drive action and engagement.
  • English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.


Bonus Points if:
  • Experienced in Life Sciences principles, e.g. MLR review processes and requirements, Fair Balance, branded vs. unbranded restrictions, etc.
  • Fluency in digital media channels including Paid Search, Search Engine Optimization, Programmatic Media, Video Marketing, Social Media, etc.
  • Experience in Oncology, Neurology, Rare Disease, Patient Services, Vaccines or related areas.
  • Experience managing Creative AOR or Digital AOR programs.
  • Project management experience, preferably on website design/development or digital marketing projects.
  • Familiarity with Agile design and development methodologies.
  • Familiarity with modular content or content production.
  • Familiarity with multi-channel data integrations for analytics and insights generation a plus.
  • Superb attention to detail and organization skills.
  • High responsiveness to a changing landscape of priorities, timelines, and client requirements.
  • Outstanding interpersonal, written and presentation skills


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range
British Columbia/Ontario $82,600 to $132,600

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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