Job Type
Full-time
Description
Lead Lending. Elevate Experience and Drive Growth!We're looking for a Consumer Loan Manager who can lead our lending team, improve how work gets done, and help grow the portfolio in a thoughtful, disciplined way.
This role is part team leadership, part operations, part problem-solving, and heavily focused on using data to guide decisions and improve performance. You'll act as a cross-functional partner to underwriting, processing, servicing, and retail, aligning efforts and driving results without formal oversight of these departments.
If you're someone who likes leading a team, simplifying processes, and making it easier for members to borrow, this role gives you the opportunity to do all of that.
What You'll Do- Lead and develop the consumer lending team, with clear accountability for team performance, development, and results
- Collaborate across underwriting, processing, servicing, and retail to support alignment and successful outcomes
- Act as a central point of coordination, helping bridge gaps between teams and resolve issues as they come up
- Support product updates, rate changes, and other lending initiatives to ensure they are implemented clearly and consistently
- Identify opportunities to simplify workflows and improve how lending is delivered across teams
- Own performance reporting and analysis, refining insights that drive visibility into team performance, loan quality, and operational efficiency while guiding decision-making
- Drive loan growth while maintaining strong credit quality and a consistent member experience
- Ensure adherence to internal policies and regulatory requirements
What Success Looks Like- Steady loan growth supported by a healthy portfolio
- A consistent, positive member experience
- A strong, accountable lending team
- Improved turnaround times and more efficient processes
- Clear visibility into performance, with data used to guide decisions and improvements
Who you areYou take ownership of your work and follow through. You're comfortable leading a team, making decisions, and stepping in when something needs attention.
You are someone who:
- Builds strong, accountable teams
- Takes ownership of team performance and is comfortable holding others accountable
- Understands consumer lending and how to balance growth with risk
- Pays attention to detail but can also step back and see the bigger picture
- Relies on data and analysis to guide decisions, while applying strong judgment and experience
- Looks for ways to simplify and improve how work gets done
Requirements
- 3-5 years of experience in consumer lending or a related financial services role
- Proven leadership or team management experience with responsibility for developing people and driving performance
- Associate degree, industry certification, or equivalent hands-on experience
- Comfortable working in a fast-paced, high-volume environment
- Have experience with loan systems, core banking platforms, and Microsoft Office
Salary Description
$90,000-$95,000
