Consumer Direct Sales Manager

CrossCountry Mortgage

$100K — $120K *
Bronx, NY 10456In-Person
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or equivalent experience.
  • 5+ years of external mortgage origination with a focus on self-sourced business.
  • 3+ years in retail mortgage sales management.
  • 2+ years of experience hiring and managing a sales force.
  • Familiarity with Encompass 360 software.
  • Current Qualified Individual status as per S.A.F.E and state regulations.
  • Knowledge of FNMA/FHLMC and FHA/VA guidelines.

Responsibilities

  • Meet and exceed branch production targets.
  • Oversee financials including NOI and revenue management.
  • Lead mortgage loan officers in setting and achieving goals.
  • Build referral networks with local industry partners.
  • Analyze financial statements for branch performance.
  • Originate loans while transitioning to a managerial role.
  • Identify and develop new business partnership opportunities.

Benefits

  • Opportunity to build and lead a high-performing team.
  • Position in a supportive and established branch environment.
  • Access to a network of referral sources.
  • Develop strong partnerships in the local market.
  • Innovative company culture focused on growth.
Full Job Description

Join a well-established Consumer Direct branch in Scottsdale, Arizona, where you'll have the opportunity to build on an existing foundation, develop a high-performing team, and help drive continued branch growth and success. This could be the right next step for an experienced mortgage sales leader who has contributed to a teams success and is ready for greater ownership, influence, and responsibility.

Position Overview:

The Sales Manager directs and manages the sales activities of the branch, ensuring that efficient customer service is provided, and quality loans are generated. This position is responsible for originating loans, recruiting, managing, coaching, and motivating a staff of outside loan officers to meet sales production goals and assure compliance with regulations and policies. The Sales Manager oversees a team of sales professionals.

Job Responsibilities:

  • Meet standards set for branch production.
  • Manage NOI, total revenue, and origination quality.
  • Direct the work of mortgage loan officers, including setting and monitoring of goals, implementing policies and procedures, and managing price protection.
  • Establish referral partners in the market (e.g., realtors, builders, attorneys, financial advisors or CPAs).
  • Analyze and review General Ledger and Profit and Loss Statements.
  • Originate quality loan production until such time as the departments volume reaches sufficient levels to warrant non-production from manager.
  • Identify partnership opportunities and to develop business relationships.

Qualifications and Skills:

  • Bachelors degree in Business and/or equivalent combination of education/experience.
  • 5+ years external/outside retail mortgage origination experiences with an emphasis on self-sourced business.
  • 3+ years retail mortgage sales management experience.
  • 2+ years of hiring and/or managing a sales force in the mortgage industry.
  • Experience with Encompass 360.
  • Meet the requirements of a Qualified Individual as determined by S.A.F.E and State Governing bodies.
  • Experience with FNMA/FHLMC, FHA/VA guidelines and all facets involved in real estate transactions.
  • Excellent sales and marketing skills.
  • Excellent communication and management skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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