Consulting Services Account Management Director

Cumula 3 Group

$110K — $135K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience selling consulting/technical services in an account management role.
  • 3+ years of experience managing direct employees.
  • Preferred: 3+ years of experience selling NetSuite or other cloud ERP/CRM licenses.
  • Proven track record of achieving team and individual goals.
  • Excellent relationship-building and communication skills (verbal, written, in-person).

Responsibilities

  • Execute revenue and relationship plans for the Account Management Team.
  • Ensure team achieves quotas, KPIs, and Rocks.
  • Focus on Relationships, Revenue, Renewals, Referrals, and References.
  • Contribute to strategic planning for Account Management at C3.
  • Manage relationships with Enterprise Customers.
  • Identify and close opportunities with assigned Enterprise Customers.
  • Develop Account Management Team members in customer management roles.
  • Serve as escalation point and secondary contact for C3 customers.
  • Collaborate with various departments including Sales, Marketing, and Executive Leadership.

Benefits

  • Uncapped sales commissions
  • 401(k) with company matching
  • Company-subsidized medical insurance (up to $1,300/month)
  • Company-paid dental and vision insurance
  • Competitive PTO policy
  • Work from home flexibility
  • Profit sharing opportunities
Full Job Description
This position reports to the Vice President of Managed Services and will have leadership responsibility for the C3 Account Management Team Members.

Responsibilities:

  • Execute the revenue and relationship plan that has been established for the Account Management Team.
  • Ensure the individuals and team as a whole hit their measurement targets (i.e. Quotas, KPIs, and Rocks).
  • Maintain a Relationships, Revenue, Renewals, Referrals, and References focus.
  • Contribute to future planning efforts for Account Management at C3.
  • Serve as the relationship manager with Enterprise Customers.
  • Identify, qualify, manage, and close opportunities for assigned Enterprise Customers.
  • Grow and develop Account Management Team members as they manage Customers.
  • Serve as escalation and secondary relationship for all C3 Customers.
  • Collaborate with key members across all C3 Departments including Solution Consulting, Marketing, Professional Services, Technical Services, Sales, Finance, and Executive Leadership.

Qualifications/Skills:
  • Required: 5+ Years Selling Consulting/Technical Services in an Account Management Organization (i.e. selling Services to existing customers of the company).
  • Required: 3+ years Managing direct employees.
  • Preferred: 3+ years selling NetSuite or other Cloud ERP/CRM licenses.
  • Proven track record of successful achievement of personal and team goals.
  • Superior relationship-building and verbal/video/in-person/written communication skills.

Compensation and Benefits:
  • Base $110K-$135K, OTE with Commission is $220K-$270K
  • Uncapped Sales Commissions
  • 401(k) with Company matching
  • Company-Subsidized Medical Insurance (Up to $1,300/Month)
  • Company-Paid Dental & Vision Insurance
  • Competitive PTO Policy
  • Work from home
  • Profit Sharing

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