THE WORK:

As a Delivery Lead for our Connected Solutions Mid-Market Fulfillment (WMS, OMS, TMS), business group, you will oversee delivery execution across multiple programs/engagements, ensuring quality outcomes, client satisfaction, and strong team performance. You will also partner with Sales and Solution teams to standardize and accelerate delivery by building reusable solution assets and templatized solution offers that improve speed to value. Additionally, you will contribute to proposal development and support/lead client Orals for complex pursuits.

Key Responsibilities

A) Delivery Leadership Across Multiple Programs

• Lead end-to-end delivery execution across multiple programs or engagements (MM Fulfillment portfolio), ensuring delivery excellence and measurable outcomes.

• Manage planning, delivery governance, escalations, and delivery risk across programs.

• Ensure consistent delivery standards, operational discipline, and continuous improvement.

• Develop and grow talent by coaching teams, reinforcing delivery best practices, and partnering with HR/leadership on capability building.

• Partner with client stakeholders and internal functions to drive adoption of change and stabilize delivery performance.

B) Drive Innovation, Standardization & Speed-to-Value

• Identify repeatable delivery patterns and convert them into solution assets, including:

• delivery accelerators, reusable components, playbooks, reference architectures, and tooling approaches

• Build and maintain templatized Fulfillment solution offers (where applicable), enabling faster proposal responses and reduced time-to-start for new engagements. Initial focus would be Manhattan Associates WMS/OMS/TMS but can opportunistically involve other Ecosystem partners.

• Promote standardization across delivery methods to improve predictability, cost, and quality.

• Support innovation initiatives that improve delivery throughput while maintaining risk controls.

C) Solutioning & Sales Collaboration (Proposals)

• Collaborate with Sales, Solution Architecture, and other bid teams to shape delivery strategy during pursuits.

• Support proposal development by contributing:

• delivery approach, governance model, staffing logic, and implementation plan

• differentiators tied to reusable assets/accelerators and known delivery methods

• Create or review proposal content to ensure it aligns with feasible delivery execution, commercial expectations, and client requirements.

D) Support and Lead Orals

• Participate in bid Orals and executive discussions to present delivery strategy and execution confidence.

• Lead oral sessions where required-aligning storytelling across delivery, solution, and commercial commitments.

• Support Q&A responses by coordinating with SMEs and ensuring consistent messaging across stakeholders.

Travel may be required for this role. The amount of travel will vary from 25% to 75% depending on business need and client requirements.

Here's What You Need:

• Minimum 10 years experience leading delivery for small and large-scale transformation programs (or multiple concurrent programs) including demonstrated success with multi-functional stakeholder management, including client executives and internal leadership.

• Minimum of 10 years of experience in WMS, logistics, or fulfillment technology.

• Minimum of 10 years of experience leading large, complex WMS transformation programs in a client-facing capacity.

• Minimum 10 years native SaaS Fulfillment / Manhattan solution

• Minimum 10 years experience supporting bids (RFP/RFI), proposals, and/or orals in enterprise environments including experience building reusable assets, accelerators, or offerings that improve speed and predictability.

• Minimum 10 years experience delivery governance, risk management, and program planning

• Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate's Degree, must have minimum 6 years work experience

Preferred:

• Experience with solution architecture concepts (end-to-end, multi-service solution design).

• Experience in operations mobilization / transition setups for new outsourcing or transformation engagements.

• Demonstrated metrics-driven improvement (quality, delivery predictability, cost efficiency, etc.

• Experience positioning Managed Services

Preferred:

• Technical Background in native SaaS Fulfillment / Manhattan solution is preferred.

• Experience with solution architecture concepts (end-to-end, multi-service solution design).

• Experience in operations mobilization / transition setups for new outsourcing or transformation engagements.

• Demonstrated metrics-driven improvement (quality, delivery predictability, cost efficiency, etc.

• Experience positioning Managed Services

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/08/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maine $80,400 to $196,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York $87,400 to $266,300
New Jersey $100,500 to $266,300
Virginia $87,400 to $245,000
Washington $100,500 to $245,000