International SOS Ltd

Configuration Manager

International SOS Ltd$90K — $120K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Active in-scope SECRET security clearance
  • Bachelor's degree in a related field or equivalent experience
  • Minimum five years related experience
  • DOD 8570.01 compliant at IAT level II or higher
  • Strong teamwork and communication skills
  • Excellent oral and written communication abilities

Responsibilities

  • Establish and govern configuration baselines and processes for PACOM mission systems
  • Develop and enhance the Configuration Management Plan to meet DoW and DISA requirements
  • Manage the Configuration Management Database (CMDB) for tracking Configuration Items (CIs)
  • Coordinate configuration management across various engineering and operational teams
  • Evaluate and recommend improvements for configuration management processes
  • Analyze configuration discrepancies and develop corrective actions
  • Lead Configuration Control Board meetings to assess configuration change requests

Benefits

  • Opportunity to work at a strategic military location
  • Involvement in mission-critical projects that impact operations across the Pacific
  • Collaboration with elite engineers and architects
  • Potential for professional development in cutting-edge defense technologies
  • Engagement in a team-oriented work environment with shared governance responsibilities
Full Job Description
Job Description

Shape the Future of Mission-Critical Networks Across the Pacific

SOSi is seeking a Configuration Manager to join a high-performing team at Joint Base Pearl Harbor-Hickam, Honolulu, where technology meets mission impact. In this role, you'll help drive the configuration and integrity of cutting-edge network infrastructures that support secure command and control operations for more than 5,000 users across the Pacific theater.

Working alongside elite engineers and architects, you'll play a key role in maintaining complex, resilient, and scalable environments that connect hundreds of advanced embedded systems. This is an opportunity to be at the forefront of innovation, ensuring enterprise-wide visibility, reliability, and operational readiness while enabling PACOM's most critical C2 strategies.

If you're passionate about governance, technical precision, and supporting next-generation defense technologies, this is your chance to make a global impact from one of the most strategic locations in the world.

Essential Job Duties:
  • Establish, maintain, and govern enterprise configuration baselines, technical standards, and configuration management processes supporting PACOM mission systems, networks, and services.
  • Develop, implement, and continuously improve the Configuration Management Plan (CMP) to ensure alignment with DoW, DISA, RMF, and program requirements.
  • Manage the Configuration Management Database (CMDB) and ensure all authorized Configuration Items (CIs) are accurately identified, documented, related, and maintained throughout their lifecycle.
  • Coordinate configuration management activities across engineering, cybersecurity, operations, projects, resources, and mission partner teams.
  • Identify, control, and maintain hardware, software, firmware, virtual assets, documentation, and system dependencies as Configuration Items (CIs).
  • Evaluate configuration management processes and recommend improvements that enhance operational effectiveness, audit readiness, cybersecurity posture, and data integrity.
  • Analyze configuration discrepancies, unauthorized changes, and audit findings; develop and implement corrective actions to mitigate operational risk.
  • Design, develop, and maintain CMDB architecture, data models, discovery processes, and automated asset reconciliation capabilities.
  • Ensure CMDB accuracy through continuous validation, data quality reviews, and integration with enterprise service management and asset management tools.
  • Plan, schedule, and conduct functional and physical configuration audits to verify compliance with approved baselines, security controls, and operational requirements.
  • Chair and facilitate Configuration Control Board (CCB) meetings; review, assess, and adjudicate configuration change requests in support of program objectives and mission requirements.
  • Review engineering change proposals, system modifications, technology refresh initiatives, and operational changes to ensure impact assessments and approvals are completed prior to implementation.
  • Maintain technical documentation repositories and configuration records, ensuring system documentation, diagrams, standards, and procedures remain current and aligned with approved baselines.
  • Develop and deliver Configuration Management training, guidance, and awareness programs to ensure personnel understand CM policies, processes, tools, and governance requirements.
  • Generate configuration management reports, dashboard metrics, audit artifacts, and executive-level briefings to support program management, operational decision-making, and compliance requirements.
  • Support system engineering, integration, testing, deployment, sustainment, and lifecycle management activities by ensuring configuration control is maintained across all environments.
  • Monitor operational environments and collaborate with cybersecurity, network, and systems teams to assess configuration compliance, performance trends, and operational impacts.
  • Support the implementation, assessment, demonstration, and sustainment of new and existing capabilities, including technical analyses, operational evaluations, and stakeholder briefings.
  • Ensure configuration management activities support RMF authorization efforts, cybersecurity compliance audits, vulnerability remediation initiatives, and continuous monitoring requirements.
  • Analyze, develop, document, integrate, implement, operate, evaluate, maintain, and improve capabilities in accordance with Government requirements and program objectives.
  • Support DevSecOps and Agile development efforts by maintaining configuration control across development, test, staging, and production environments.
  • Coordinate with Government stakeholders, mission partners, program leadership, and technical teams to collect, document, and communicate configuration status, risks, and change activities.
  • Prepare and submit configuration management status reports, metrics, Weekly Activity Reports (WARs), and other required program deliverables in support of contract and Government reporting requirements.
  • Support interoperability and information-sharing initiatives across PACOM, Joint, Coalition, and other stakeholders while maintaining configuration integrity and compliance.


Qualifications

Required Qualifications:
  • Active in-scope SECRET security clearance.
  • Bachelor's degree in a related field (or equivalent years of experience) AND a minimum of five (5) years of related experience.
  • DOD 8570.01 compliant at IAT level II (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) or higher is required.
  • Ability to effectively communicate technical as well as non-technical information, both orally and in writing.
  • Place emphasis on teamwork and work well in a team-oriented environment.
  • Excellent oral presentation and written communication skills.

Preferred Qualifications:
  • Detailed understanding of Information Technology Infrastructure Library (ITIL) change, configuration, and release management processes.


Additional Information

Working Conditions:
  • Normal office conditions with potential to perform duties in deployed locations.
  • Fast paced, deadline-oriented environment.
  • May be requested to work evenings and weekends to meet program and contract need.

About International SOS Ltd

International SOS is a healthcare company that provides medical and security services to organizations and individuals. The company was founded in 1985 and is headquartered in Singapore. International SOS operates in over 90 countries and has over 11,000 employees. The company's services include medical and security assistance, medical and security consulting, and emergency medical and security services.
Learn more about International SOS Ltd
Size
11,000 employees
Industry
Founded
1989

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