TeleTech

Configuration Management Analyst, Mid

TeleTech$55K — $126K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in Configuration Management
  • Knowledge of the 5 elements of Configuration Management
  • Willingness and ability to obtain a Secret clearance
  • Bachelor's degree in a related field
  • Familiarity with Configuration Management tools (preferred)
  • Experience with certifications such as CMTF, CM PIC, or CM II (preferred)

Responsibilities

  • Manage the planning and organization of configuration management functions
  • Assist in areas of change control and status accounting
  • Contribute to solutions for moderate scope and complexity issues
  • Independently handle tasks with some supervisory guidance
  • Review and guide junior employees in their responsibilities

Benefits

  • Opportunities for professional growth and development
  • Access to industry-leading training programs
  • Dynamic work environment with a focus on collaboration
  • A people-first culture prioritizing employee well-being
  • Varied work models to accommodate personal preferences
Full Job Description
Configuration Management Analyst, Mid The Opportunity: Manage the requirements for planning, organizing, and implementing enterprise-wide technology infrastructure and configuration management functions. Assist in all areas of Configuration Management (CM), including planning, identification, change control, status accounting, and validation and verification. Apply specific functional knowledge and working or general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance. May review or guide activities of more junior employees. This position is located in Lexington Park, MD. You Have: • 2+ years of experience with Configuration Management • Knowledge of the 5 elements of Configuration Management • Ability to obtain a Secret clearance • Bachelor's degree Nice If You Have: • Knowledge of Configuration Management tools • Ability to work independently and within a team environment • Ability to multi-task in a fast-paced environment • CMTF, CM PIC, or CM II Configuration Management Certifications Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,300.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
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56,000 employees
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