KeyBank

Compliance Officer - Commercial Servicing

KeyBank$71K — $125K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree or equivalent experience required.
  • Juris Doctorate or CRCM preferred.
  • 3-5 years in financial services compliance or as a bank regulator.
  • Knowledge of loan servicing compliance regulatory requirements.
  • Experience applying major banking laws like SCRA, FCRA, and ECOA.

Responsibilities

  • Provide loan servicing compliance support for business and commercial lines.
  • Act as a subject matter expert for compliance risks in assigned business areas.
  • Monitor and oversee line of business processes and controls.
  • Identify process improvements and facilitate necessary changes.
  • Conduct impact analyses of new regulations and assist with compliance exams.

Benefits

  • Eligible for various performance-based incentives.
  • Flexible work options available in mobile environments.
  • Access to a diverse and inclusive workplace culture.
  • Support for professional development opportunities.
Full Job Description

Location:

4910 Tiedeman Road, Brooklyn Ohio

The Commercial Compliance Officer – Servicing, will be a member of the Commercial Lending and Deposits Compliance team within Compliance Risk Management.  The Commercial Compliance Officer – Servicing, will provide loan servicing support to business and commercial lines of business by researching, interpreting and assisting with applying the related laws and regulations.  As subject matter expert, the Commercial Compliance Officer – Servicing, will provide consultative advice, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite. 

For assigned lines of business, serve as a corporate subject matter expert for all compliance risks.

Develop relationships of trust and confidence with the designated lines of business.

Provide oversight and monitoring of line of business processes and controls.

Proactively identify process improvements or control gaps and facilitate necessary associated changes.

Keep abreast of new laws and regulations, and perform impact and gap analyses as applicable.

Assist with regulatory compliance exams.

Assist with corporate policy and training development.

Educate and provide consultative advice on related regulations.

Provide independent review and challenge on various line of business activities.

Assist with issues management and resolution.

Participate in or lead various projects related to mitigating risk to Key.

Assist the broader Commercial Lending and Deposits Compliance team with various aspects of commercial banking.

REQUIRED QUALIFICATIONS

Bachelor’s Degree or equivalent work experience required.

Juris Doctorate or CRCM preferred.

3-5 years of experience as a financial services compliance professional, bank regulator or other comparable legal experience.

Demonstrated knowledge of the regulatory requirements related to loan servicing compliance.

Experience applying and interpreting SCRA, FCRA, ECOA, UDAP/UDAAP, state law requirements, and other commercial or banking laws and regulations.

Demonstrated knowledge of operational processes that facilitate business and commercial loan servicing. 

Ability to comprehend and interpret federal and state laws that apply to loan servicing or other commercial banking requirements.

Strong relationship management and leadership skills.

Candidate must possess the wherewithal and flexibility to undertake new functions/tasks as the Compliance Risk and line of business evolves and grows. 

Proven ability to work in a team environment.

Sound decision-making skills; able to make decisions independently and quickly.

Solid written and oral communication skills.

Sound understanding of compliance risks.

Strong research skills coupled with strong problem solving/analytical skills.

Strong attention to detail.

Experience working within the three lines of defense model strongly considered.

Demonstrated commitment to a diverse, inclusive workplace.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 07/23/2026 #LI-Hybrid

About KeyBank

Shockingly, nearly 9-in-10 people who get their real estate license in America fail. We're solving that problem; And doing it while increasing profitability for the brokerage. Through technology, business automation, and a team approach we have created a system where agents focus solely on working with clients and closing deals.

KeyBank Careers

Joining KeyBank means stepping into a world of professional growth and innovation, where job opportunities abound in an environment that values leadership, diversity, and forward-thinking. As a member of our team, you will be part of a company that's committed to empowering your career journey while contributing to the financial wellness of our communities.

Work You'll Do

At KeyBank, we're not just in the business of banking; we're in the business of helping individuals and communities thrive. By joining our team, you will have the chance to be part of a culture that celebrates diversity and fosters leadership and professional development. Whether you're looking for a position in customer service, IT, finance, or management, KeyBank offers a variety of roles suited to your skills and career aspirations.

Innovate and Lead

KeyBank stands at the intersection of finance and innovation. Our employees are encouraged to lead with creativity and integrity, driving solutions that make a real difference. With a focus on digital transformation and sustainable growth, your work at KeyBank will challenge the status quo and encourage you to explore new ideas.

Grow Your Career

Career growth at KeyBank is not just a possibility—it's a priority. We are dedicated to your professional development through comprehensive training programs, leadership workshops, and continuous learning opportunities. Our commitment to your growth is matched by our dedication to inclusion, ensuring all voices are heard and valued.

Be Part of a Great Team

Our team at KeyBank is our strongest asset. We believe in using our collective skills to foster an environment of innovation and collaboration. Join us and connect with colleagues who are just as passionate and driven as you are. Through teamwork, we achieve exceptional results and push the boundaries of what's possible in the banking sector.

Internship and Employment Opportunities

For those starting their careers, KeyBank offers robust internship and employment opportunities that provide a solid foundation in the financial industry. Interns at KeyBank gain hands-on experience, beneficial networking connections, and insights into our day-to-day operations, setting the stage for a successful career.

Benefits and Culture

KeyBank is committed to offering benefits that enhance your life and well-being. From healthcare to retirement plans, and flexible working conditions, we ensure our employees are well taken care of. More than just benefits, our company culture is built on respect, integrity, and accountability—values that guide us in making a positive impact on our clients and communities.

Join Our Team

Explore the job opportunities at KeyBank and find the right fit for your skills and interests. We are continuously hiring and looking for individuals who are curious, innovative, and ready to make a difference. Prepare your resume, ace your interview, and join a team that's dedicated to your success and to transforming the landscape of banking.

Stay Connected

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Search KeyBank Jobs

Ready to take the next step in your career? Search open positions at KeyBank that match your skills and interests. We look for passionate, creative, and solution-driven team players who are ready to grow and succeed in a dynamic and supportive environment.

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Join KeyBank and be part of a company where your career is as important to us as it is to you. Together, let's unlock opportunities for growth, innovation, and meaningful impact in the financial world.
Learn more about KeyBank
Size
17,110 employees
Market Cap
$16 billion
Industry
Net Income
$1.3 billion
Founded
1825
5 Year Trend
+5.6%
NASDAQ

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